At a Glance
- Tasks: Handle property repair claims from start to finish in a fast-paced team.
- Company: Join a supportive and progressive company respected in the industry.
- Benefits: Earn £23,000 - £27,000 with 28 days holiday and free parking.
- Other info: Monday to Friday role with excellent career growth opportunities.
- Why this job: Make a real difference by helping people resolve their claims efficiently.
- Qualifications: Experience in claims handling or reactive maintenance is essential.
Considering making an application for this job? Check all the details in this job description, and then click on Apply.
Location: Midlands / South Birmingham
Type: Permanent – full-time (Mon to Friday 9am to 5pm)
Salary: £23,000 - £27,000 depending on experience
Free parking available.
Summary: Do you want to join a friendly, fast-paced team handling property repairs from start to finish? Our client is looking for someone to liaise with policyholders, trades teams, contracts managers and insurers to ensure a smooth and efficient claim resolution.
Role: As a Claims Handler, you will be taking calls and logging new claims, updating full details on the system, keeping accurate records, booking in trades visits with the policyholder and working closely with the contracts manager to ensure SLA’s and KPI’s are met.
Experience: Our client is looking for someone who is experienced in claims handling / managing insurance claims (property repairs) or has worked in a reactive/responsive maintenance environment (ideally for a contractor). You will need excellent verbal & written communication skills and be confident in learning new systems. Organisation and prioritisation skills are also essential for this role. A driving licence/own transport is required to get to the office.
Location: The ideal Claims Handler will be based in or around the Bromsgrove, Longbridge, Alcester, Matchborough, Redditch, Alvechurch or Studley area to be able to commute to the office. You will need to have your own transport as the office is not easily accessible by public transport (there is free parking).
Salary: £23,000 - £27,000 depending on experience
28 days holiday (including bank holidays)
Monday to Friday (9am to 5pm)
Apply below to build your career in a supportive, progressive company who are growing and well respected in the industry. If you think you have the relevant experience for this Claims Handler role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
Claims Handler employer: Denham Recruitment Ltd
Join a forward-thinking company that values its employees and fosters a supportive work culture, perfect for an Insurance Surveyor looking to thrive in Hereford, Worcester, Gloucester, or Cheltenham. With competitive salaries, a generous car allowance, and comprehensive training programmes, we prioritise your professional growth while ensuring a healthy work-life balance. Experience the unique advantage of working from home, allowing you to manage your time effectively and focus on delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. As a Claims Handler, you'll need to be clear and concise. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Claims Handler and help you tailor your CV and cover letter accordingly.
Showcase Your Relevant Experience:When writing your CV, highlight any experience you have in claims handling or property repairs. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills and achievements!
Keep It Professional Yet Personal:While we love a friendly vibe, remember to keep your application professional. Use clear language and structure your CV and cover letter well. A personal touch can go a long way, so feel free to let your personality shine through!
Apply Through Our Website:Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to us quickly and efficiently, so don’t miss out on this step!
How to prepare for a job interview at Denham Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially in property repairs. Familiarise yourself with common processes and terminology so you can speak confidently about your experience and how it relates to the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether it's resolving issues or updating clients.
✨Demonstrate Organisation and Prioritisation
Be ready to discuss how you manage multiple tasks and prioritise effectively. Think of specific instances where you successfully handled competing demands, as this will show you can thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Claims Handler role. This shows your genuine interest and helps you assess if it's the right fit for you.
