Repairs Coordinator

Repairs Manager / Claims Manager Salary: £25,000 £30,000 + benefits (weekly pay) Contract: Permanent | Full-time (35 hours) Working Hours: MondayFriday (8am4pm, 9am5pm or 10am6pm) Location: Office-based or hybrid (depending on location) Areas: Around Newcastle/Sunderland area Hebburn / Washington / South Shields / Bolden Colliery Free parking on-site | accessible by public transport Overview An exciting opportunity to join a growing team delivering managed property repairs on behalf of leading UK insurers and loss adjusters. This fast-paced role is ideal for someone with experience in claims, property repairs or customer operations who thrives on organisation, communication and delivering excellent service. Key Responsibilities Manage incoming repair claims from first notification through to completion Coordinate repairs via a trusted trades / contractor network Act as the main point of contact for customers, clients, surveyors and adjusters Monitor work-in-progress and ensure all SLAs and KPIs are met...