You will endeavour to provide the highest level of customer service to our guests at all times. You will be interacting with the customers directly and delivering the highest level of customer service to every guest.
Serve fantastic quality food and beverages every time, on time.
Ensuring that you strive for excellence to give the guest a great experience whatever the occasion.
Work within the restaurant and bar team on any session to achieve the highest of standards in line with company brand standards.
Provide a safe environment for our guests by following company food safety, health and safety and licensing law guidelines.
Strive at working a perfect guest focused shift every time by adhering to brand standards.
Ensure that you communicate and liaise with all team members in all departments and are willing to embrace company standards on every session by role modelling company standards at all times.
Ensure that stock rotation is adhered to.
Carry out stock take when requested.
Maintain high cleanliness of your work area and appearance at all times.
Greeting and seating guests.
Taking orders and advising on menu choices.
Delivering and presenting food and beverages to the highest standard.
Receiving payments.
Ensuring that our guests receive a warm and hospitable service leading them to become our loyal customers.
Recommending dishes and drinks and pro-actively upselling to increase revenue.
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