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- Tasks: Manage daily operations, membership systems, and visitor programs at Denham Golf Club.
- Company: Join an established private members’ golf club with a strong community and rich traditions.
- Benefits: Enjoy competitive salary, pension contributions, and training for career growth.
- Why this job: Gain diverse operational experience and mentorship towards becoming a Golf Club General Manager.
- Qualifications: Confident, proactive, and detail-oriented; strong communication and IT skills required.
- Other info: Full-time role with flexible hours, including weekends; apply by March 2, 2025.
The predicted salary is between 36000 - 60000 £ per year.
The Golf Club Operations Manager plays a key role in ensuring the smooth running of the operations of Denham Golf Club, specifically in relation to membership and diary administration and the management of the visitor programme.
This is an interesting and varied position offering the successful candidate an opportunity to gain broad operational experience at an established private members’ golf club and is ideal for an aspiring Golf Club General Manager. The successful candidate will support the General Manager in the daily running of the Club and will deputise in his absence. Training and mentoring will be provided to enable the successful candidate to develop the skills required to progress in their career on to a General Manager role.
The role attracts a competitive salary and benefits including pension contributions and will reflect the successful candidate’s experience and potential.
Key Responsibilities
To administer the Club’s membership system including mailings to members, the monthly Direct Debit collections and annual renewals.
To manage all aspects of diary administration, including confirming all annual matches, competitions, social and member functions.
To coordinate the visiting party programme at the Club delivering high levels of customer service to members, their guests, and visitors. This will involve liaison with Heads of Departments to communicate details of the programme of forthcoming events.
To administer the membership applications process for new members.
To assist with maintaining the Club’s website and social media channels, and to assist with internal and external marketing.
To assist the General Manager in the general running of the golf club and delivering the Club’s future operational, financial & strategic objectives, in addition to deputising for him in his absence.
Skills/Personal Qualities
· Confident, positive, and proactive personality with the ability to work under pressure and multi-task.
· Keen and enthusiastic attitude with ambition to succeed, an appetite for hard work, an eye for detail and a thirst for knowledge.
· Strong understanding of golf, its competitive formats, a good working understanding of WHS and the traditions within a private members club
· Good time management and a flexible approach to working hours which could include weekends.
· Strong administration and interpersonal skills, able to manage with tact and diplomacy a large membership with differing views and expectations.
· Must be an effective communicator both written and verbal.
· Experience of golf club software packages, and social media expertise.
· Strong IT skills, particularly in the use of Office 365 & ideally Xero
This is a permanent full-time position with a competitive package commensurate with the successful candidates skills & experience.
Please apply in writing or by email with a full CV and covering letter including salary expectation to:
Private & Confidential
Richard Penley-Martin
Denham Golf Club
Tilehouse Lane
Denham
Uxbridge
UB9 5DE
By email to richard@denhamgolfclub.co.uk
The closing date for applications is Sunday 2nd March 2025
Golf Operations Manager/Deputy GM employer: DENHAM GOLF CLUB LIMITED
Contact Detail:
DENHAM GOLF CLUB LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Operations Manager/Deputy GM
✨Tip Number 1
Familiarize yourself with the specific operations of Denham Golf Club. Understanding their membership system and visitor programs will give you an edge during discussions and interviews.
✨Tip Number 2
Network with current or former employees of Denham Golf Club. They can provide insights into the club's culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Showcase your knowledge of golf and its traditions in your conversations. Being able to discuss competitive formats and the nuances of private members' clubs will demonstrate your passion and suitability for the role.
✨Tip Number 4
Be prepared to discuss your experience with golf club software and social media management. Highlighting your technical skills will show that you are ready to handle the administrative aspects of the position effectively.
We think you need these skills to ace Golf Operations Manager/Deputy GM
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Golf Operations Manager position. Tailor your application to highlight relevant experiences that align with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your understanding of the operations within a private members' club. Mention specific experiences that demonstrate your ability to manage membership systems, diary administration, and customer service.
Highlight Relevant Skills: In your CV, emphasize skills such as strong administration, interpersonal communication, and experience with golf club software. Make sure to include any relevant IT skills, particularly with Office 365 and Xero, as these are important for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at DENHAM GOLF CLUB LIMITED
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf and your understanding of its traditions. This role requires a strong grasp of the sport, so share any relevant experiences or insights that demonstrate your commitment.
✨Highlight Your Administrative Skills
Since the position involves managing membership systems and diary administration, be prepared to discuss your organizational skills. Provide examples of how you've successfully managed similar tasks in the past.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Be ready to showcase your verbal and written communication skills, perhaps by discussing how you've handled member inquiries or coordinated events in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and multi-task. Think of scenarios where you had to juggle multiple responsibilities and how you managed to deliver high levels of customer service.
