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- Tasks: Lead daily operations and ensure top-notch service at Denbigh Leisure Centre.
- Company: Join a sector-leading leisure company with a vibrant team culture.
- Benefits: Enjoy discounted gym membership and opportunities for personal growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in leisure or fitness preferred; Level 3 qualification is a plus.
- Other info: Fast-paced environment with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
In this role, you will be responsible for day to day delivery and development of all the services Denbigh Leisure provides. Part of DLL’s sector leading portfolio of facilities, the site is one of the busiest fitness centres in the area comprising state of the art strength and cardio areas, immersive studio and Club Cycle. With a thriving learn to swim programme, sports halls and all weather pitches Denbigh Leisure provides a diverse programme to school, clubs and the local community.
You will also provide leadership and management of all the staff within the site, including managing sickness and holiday cover, staff rotas, and the day to day performance of staff. In this role, you will be responsible for:
- The security of the building
- The safety of staff and customers
- Monies taken and income
- Relationships with Clubs, Voluntary groups, and Schools
- Developing the site’s programme and offer
You would also be expected to carry out routine maintenance and attend out of hours call outs where appropriate. We take great pride in our facilities and the environment we offer to our customers, so we expect you to take ownership in the site, ensuring it’s clean, tidy, and safe for everyone to use at all times.
This is an excellent opportunity for anyone looking to take their next step as a leisure professional within a sector leading company, and a career pathway providing the opportunity for progression through experience and learning.
You will be an inspiring leader, with high levels of passion and enthusiasm for growing both staff and the business. Our ideal person will have excellent people skills, is highly organised and uses their own initiative to problem solve.
You will ideally have some experience of working within a leisure, fitness or health facility as well as a relevant Level 3 qualification. However, for a candidate who shares our values and has excellent leadership skills, we will provide training on the specific elements of the role such as pool knowledge and using our systems, so you just need to have a desire to learn and develop.
This role involves managing a team of staff and so leadership skills are important for this position. The leadership skills we are looking for are:
- Ability to inspire, motivate and empower others
- Passion and drive to deliver excellent services to customers
- Reliability and resilience
- Honesty, with the ability both take responsibility and ask for help when needed
If you’re a friendly, people-focused leader, looking for a step up in your career, and would like to work in a fast paced, sector-leading Company, then this could be a perfect fit for you.
Through continued and sustained investment over 12 years, DLL has developed a sector leading portfolio of facilities, including 7 premium fitness facilities, 7 unique food and beverage provisions, 2 incredible attractions and a stunning 1,000 seater theatre. The DLL team are a well-established, passionate and driven team, with a culture of high performance and excellent customer service. Our past successes have led us to where we are today, with an excellent reputation in all our facilities, and a hard working team who thrive on the customer having the best experiences possible. We work to a "one team, one bank account" philosophy - we are all one team, regardless of which site you may be based at. Together we all contribute to making DLL successful.
Our workforce is of utmost importance to us and we are committed to supporting staff to achieve a positive work-life balance. All employees of DLL are entitled to a variety of benefits, including:
- Discounted DLL Staff gym membership
- Personal and professional learning and development opportunities
Location: Club Denbigh, Denbigh Leisure Centre
Closing date: 18 February 2026
Duty Officer in Denbigh employer: Denbighshire Leisure Ltd
Contact Detail:
Denbighshire Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Officer in Denbigh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Denbigh Leisure's social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've inspired or motivated a team. This is key for the Duty Officer role, so be ready to share those stories!
✨Tip Number 3
Prepare some questions! Asking about the team dynamics or how they handle challenges shows you're genuinely interested in the role. Plus, it gives you a chance to see if it's the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Duty Officer in Denbigh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent services and creating a positive environment for everyone.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with our values and the specific requirements of the Duty Officer role. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Denbighshire Leisure Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Officer. Familiarise yourself with Denbigh Leisure's services and facilities, and think about how your experience aligns with their needs. This will help you demonstrate your passion for the role.
✨Showcase Your Leadership Skills
As a Duty Officer, you'll be managing a team, so it's crucial to highlight your leadership abilities. Prepare examples of how you've inspired or motivated others in previous roles. Think about times when you've successfully handled challenges or conflicts within a team.
✨Emphasise Customer Service Excellence
Denbigh Leisure prides itself on providing excellent customer service. Be ready to discuss how you've gone above and beyond for customers in the past. Share specific stories that showcase your commitment to creating positive experiences for users of leisure facilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, opportunities for professional development, or how they measure success in this position. It’s a great way to engage with the interviewer.
