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For Companies At a Glance
- Tasks: Supervise library operations and enhance customer services in two local libraries.
- Company: Local government authority in Wales with a focus on community engagement.
- Benefits: Flexible hours, generous annual leave, and a supportive work environment.
- Why this job: Join a passionate team and make a difference in your community through excellent service.
- Qualifications: Strong customer service skills, ICT proficiency, and a commitment to literacy and numeracy.
- Other info: Great opportunity for career development in a dynamic public service setting.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Wales is seeking a Customer Services Supervisor to oversee operations in two libraries. The role requires strong customer service, ICT, literacy and numeric skills.
Responsibilities include:
- Supervising staff
- Managing rotas
- Enhancing library services
The position offers flexible working opportunities and generous annual leave. Ideal candidates will be enthusiastic and committed to delivering excellent service. Applications must be submitted through the provided website link.
Two-Library Customer Services Supervisor | Flexible Hours employer: Denbighshire County Council
Contact Detail:
Denbighshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Two-Library Customer Services Supervisor | Flexible Hours
✨Tip Number 1
Get to know the libraries you're applying to! Visit them, chat with staff, and understand their services. This will not only help you in interviews but also show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or enhance user experience. Role-playing with a friend can be super helpful.
✨Tip Number 3
Show off your ICT skills! Be ready to discuss any tech tools you've used in previous roles. Libraries are evolving, and being tech-savvy is a big plus!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are committed to excellent service.
We think you need these skills to ace Two-Library Customer Services Supervisor | Flexible Hours
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're genuinely excited about the role and ready to enhance library services!
Highlight Relevant Skills: Make sure to showcase your ICT, literacy, and numeric skills in your application. We’re looking for candidates who can demonstrate their abilities clearly, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your experience aligns with supervising staff and managing rotas, as this will help us see you as a great fit for the position.
Apply Through Our Website: Remember, applications must be submitted through the provided website link. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Denbighshire County Council
✨Know Your Libraries
Before the interview, make sure you research the libraries you'll be overseeing. Understand their services, community engagement, and any recent changes or initiatives. This will show your enthusiasm and commitment to enhancing library services.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or improved a service. This will demonstrate your ability to lead a team in providing top-notch service.
✨Be Ready for ICT Questions
Since the role requires strong ICT skills, brush up on relevant software and tools used in library management. Be prepared to discuss how you’ve used technology to improve operations or enhance user experience in previous roles.
✨Demonstrate Leadership Experience
Think of instances where you've supervised staff or managed a team. Highlight your approach to managing rotas and ensuring smooth operations. This will help convey your capability to lead effectively in a library setting.
