Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise library operations and enhance customer services in two local libraries.
- Company: Local government authority in Wales with a focus on community engagement.
- Benefits: Flexible hours, generous annual leave, and a supportive work environment.
- Why this job: Join a passionate team and make a difference in your community through excellent service.
- Qualifications: Strong customer service skills, ICT proficiency, and a commitment to literacy and numeracy.
- Other info: Great opportunity for career development in a dynamic public service setting.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Wales is seeking a Customer Services Supervisor to oversee operations in two libraries. The role requires strong customer service, ICT, literacy and numeric skills.
Responsibilities include:
- Supervising staff
- Managing rotas
- Enhancing library services
The position offers flexible working opportunities and generous annual leave. Ideal candidates will be enthusiastic and committed to delivering excellent service. Applications must be submitted through the provided website link.
Two-Library Customer Services Supervisor | Flexible Hours in London employer: Denbighshire County Council
Contact Detail:
Denbighshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Two-Library Customer Services Supervisor | Flexible Hours in London
✨Tip Number 1
Get to know the libraries and their services inside out! Spend some time visiting them, chatting with staff, and understanding what makes each library unique. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories that highlight your enthusiasm and commitment to delivering excellent service.
✨Tip Number 3
Prepare for questions about managing staff and rotas. Reflect on any leadership roles you've had and how you handled challenges. We love to see candidates who can demonstrate their ability to supervise effectively and enhance services.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, we’re always looking for enthusiastic candidates like you who are ready to make a difference in our libraries!
We think you need these skills to ace Two-Library Customer Services Supervisor | Flexible Hours in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're genuinely excited about the role and ready to enhance library services!
Highlight Relevant Skills: Make sure to showcase your ICT, literacy, and numeric skills in your application. We’re looking for candidates who can demonstrate their abilities clearly, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your experience aligns with supervising staff and managing rotas, as this will help us see you as a great fit.
Apply Through Our Website: Remember, applications need to be submitted through our website link. It’s super easy, and we can’t wait to read what you have to say!
How to prepare for a job interview at Denbighshire County Council
✨Know Your Libraries
Before the interview, make sure you research the libraries you'll be overseeing. Understand their services, community engagement, and any recent changes or initiatives. This will show your enthusiasm and commitment to enhancing library services.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or improved a service. This will demonstrate your ability to lead a team in providing top-notch service.
✨Be Ready to Discuss ICT Skills
Since the role requires strong ICT skills, brush up on relevant software and tools used in library management. Be prepared to discuss how you've used technology to improve operations or enhance user experience in previous roles.
✨Highlight Your Leadership Experience
As a supervisor, you'll need to manage staff and rotas effectively. Share your experiences in leading teams, managing schedules, and fostering a positive work environment. This will help the interviewers see you as a capable leader who can motivate others.
