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- Tasks: Provide top-notch IT support to help those affected by dementia.
- Company: A leading organisation dedicated to supporting families impacted by dementia.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Why this job: Make a meaningful difference in the lives of people facing dementia challenges.
- Qualifications: Strong IT skills and a passion for helping others.
- Other info: Join a supportive team committed to making a positive impact.
Currently, nearly one million people in the UK are living with dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime - either by caring for someone with the condition, developing it ourselves, or both - and too often, people are left to cope alone with the relentless, ever-changing challenges.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Senior IT Support Engineer in London employer: Dementia UK
Contact Detail:
Dementia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Senior IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT support roles and practice your answers. We recommend using real-life examples from your experience to showcase your problem-solving skills and how you handle challenging situations.
✨Tip Number 3
Show off your soft skills! In the world of IT support, communication and empathy are key. Be ready to discuss how you've effectively communicated with clients or colleagues in the past, especially when dealing with complex issues.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the right roles. Plus, it shows you're genuinely interested in joining our team and making a difference in the lives of those affected by dementia.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Support Engineer role. Highlight relevant experience and skills that match the job description, especially those related to supporting individuals with complex needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting those affected by dementia and how your skills can make a difference in this role.
Showcase Your Soft Skills: Don’t forget to highlight your soft skills! Empathy, communication, and problem-solving are key in this field, so give examples of how you've used these skills in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Dementia UK
✨Know Your Tech Inside Out
As a Senior IT Support Engineer, you’ll need to demonstrate your technical expertise. Brush up on the latest technologies and tools relevant to the role. Be prepared to discuss specific scenarios where you've successfully resolved complex IT issues.
✨Show Empathy and Communication Skills
Given the sensitive nature of working with individuals affected by dementia, it’s crucial to showcase your soft skills. Prepare examples that highlight your ability to communicate effectively and empathetically, especially in challenging situations.
✨Research the Company’s Mission
Understanding the company’s mission and how it relates to dementia care can set you apart. Familiarise yourself with their values and any recent initiatives they’ve undertaken. This will help you align your answers with their goals during the interview.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask. Inquire about the team dynamics, ongoing projects, or how they support staff in dealing with the emotional aspects of working in dementia care. This shows your genuine interest in the role and the company.
