Record and collate all service statistics and produce monthly reports
Responsibility for the safe and confidential storage of all documentation under the Data Protection requirements
Take all reasonable care to promote Health & Safety at work in all the office environments to the benefit of all employees including the post holder
Replenish office stationary etc.
Prepare mail-outs on a regular basis
Archive and store records and paperwork in line with policies.
Ensure the maintenance of the office equipment is undertaken on a regular basis e.g. photocopier
Advanced proficiency in all Microsoft Office products, particularly Excel for data modelling.
Finance
Daily recording and banking of income and expenditure
Maintain petty cash as per protocol
Helpline
Provide support for the helpline during busy periods, taking referrals when required, collecting client details and referring on to Dementia Forward Support services
General
There are times when staff are required to cover services when necessary
Support the fundraising team when necessary outside working hours
Actively undertake mandatory training in the following areas: Safeguarding, Mental Capacity Act, Health & Safety at work, Policies and Procedures, Lone Working, First Aid and Food Hygiene
Be prepared to undertake further training should it be deemed appropriate and relevant to the role
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