At a Glance
- Tasks: Assist customers and donors, sort donations, and support shop operations.
- Company: Join Demelza, a charity providing extraordinary care to children in need.
- Benefits: Wellbeing events, training opportunities, and access to employee support.
- Other info: Flexible hours with opportunities to work alongside dedicated volunteers.
- Why this job: Make a real difference in the community while gaining valuable experience.
- Qualifications: Customer service experience and good communication skills required.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are looking for a Retail Shop Assistant to join our Sittingbourne shop team, who is enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.
As a Retail Shop Assistant, you will be receiving donations which will need to be prepared and sorted ready for the shop floor with a focus on gift aided donations. You will support the shop’s trading operation and help maximise the potential revenue from shoppers.
This role will require flexible working across the seven day trading week, working 13.5 hours per week. Please note some bank holiday working is required as part of this role.
You will have the ability to adapt to a changing workload, using your own initiative and effectively manage your time. The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training.
Previous experience in a customer facing environment and good communication skills are essential. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office. This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over.
For an informal chat, please call Rachael Boswell, Area Retail Manager, on 07597 388518. Closing Date - 1 October 2026.
Demelza delivers extraordinary care to extraordinary children who are facing serious or life-limiting conditions, throughout Kent, South East London and East Sussex. We’re here to support them and their families at every step – from first diagnosis and for as long as we’re needed. Demelza believes in care that doesn’t back down. We are Demelza.
The Benefits:
- Wellbeing events and support
- Access to benefits and wellbeing platform through Computershare Employee Assistance
- Access to training and development opportunities
Retail Shop Assistant in Sittingbourne employer: Demelza
Demelza Hospice Care for Children is an exceptional employer, offering a rewarding opportunity to make a meaningful impact in the community through charity retail. With a strong commitment to diversity, equality, and inclusion, employees thrive in a supportive work culture that values personal growth and development. Located in Sittingbourne, the role of Assistant Shop Manager not only allows you to lead a dedicated team of volunteers but also provides a chance to enhance your skills in customer service and visual merchandising while contributing to a noble cause.
