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- Tasks: Provide essential admin support to ensure our estates run smoothly and efficiently.
- Company: Join Demelza, a charity dedicated to supporting children and families.
- Benefits: Gain valuable experience in a supportive environment with a focus on diversity.
- Why this job: Be the first point of contact and make a real difference in our community.
- Qualifications: Proactive, organised, and excellent customer service skills required.
- Other info: Fixed-term role with opportunities for personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Demelza is seeking a proactive and highly organised individual to join our busy Estates Department. This is a key role providing essential administrative support to ensure our buildings and wider estate operate smoothly, safely, and efficiently.
You will deliver a high level of customer service to colleagues, contractors, and other stakeholders, acting as the first point of contact for Estates enquiries across the organisation.
Your responsibilities will include:
- Receiving, prioritising, and allocating incoming work requests, ensuring tasks are directed appropriately to the Estates engineering team.
- Managing a variety of telephone calls with tact and discretion, resolving queries where possible and escalating matters when required.
- Liaising with external contractors—requesting quotations, arranging site visits, and ensuring all necessary paperwork is in place before works commence.
This is a fixed-term position lasting approximately 12–18 months.
Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.
An enhanced DBS Disclosure check may be taken dependant on role. Demelza is an equal opportunities employer. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Estates Administrator in Sittingbourne employer: Demelza
Contact Detail:
Demelza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Administrator in Sittingbourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Demelza and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can support the Estates Department and improve customer service.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or resolved issues efficiently. This is key for the Estates Administrator role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds!
We think you need these skills to ace Estates Administrator in Sittingbourne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Estates Administrator role. We want to see how you can bring your unique flair to our team!
Showcase Your Organisational Skills: Since this role is all about being organised, don’t forget to mention any relevant experience that demonstrates your ability to manage tasks efficiently. We love a proactive approach!
Highlight Customer Service Experience: As the first point of contact for Estates enquiries, it’s crucial to show off your customer service skills. Share examples of how you've successfully handled queries or resolved issues in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Demelza
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Estates Administrator role. Familiarise yourself with the key responsibilities, such as managing work requests and liaising with contractors. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As this role requires a highly organised individual, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to prioritise and allocate work effectively.
✨Demonstrate Customer Service Excellence
Since you'll be the first point of contact for Estates enquiries, it's crucial to showcase your customer service skills. Prepare to share specific instances where you've resolved queries or provided exceptional support to colleagues or stakeholders. This will illustrate your proactive approach and ability to handle various situations with tact.
✨Ask Thoughtful Questions
At the end of the interview, don't forget to ask insightful questions about the team and the organisation. This shows your enthusiasm for the role and helps you gauge if Demelza is the right fit for you. Consider asking about their approach to diversity and inclusion, as it’s a key value for them.
