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- Tasks: Assist in managing the shop and ensure excellent customer service.
- Company: Join Demelza, a charity dedicated to supporting children with life-limiting conditions.
- Benefits: Flexible hours, wellbeing support, and training opportunities.
- Other info: Part-time role with a focus on teamwork and creativity.
- Why this job: Make a real difference while gaining valuable retail experience.
- Qualifications: Retail experience and a passion for helping others.
The predicted salary is between 12000 - 15000 £ per year.
We are looking for a talented Assistant Shop Manager to work alongside the Shop Manager in our Eltham shop, working flexibly across the seven day trading week. You should have a commercial or charity retail background and be committed to providing a source of income to Demelza Hospice Care for Children. You should be enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.
As the Assistant Shop Manager, you will be responsible for the day to day running of the shop in the absence of the Shop Manager. You will ensure all donations are prepared and sorted ready for the shop floor with a focus on gift aided donations. You will need a creative flare to maintain excellent visual merchandising on the shop floor and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.
The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training. You will empower your team to deliver the best service possible. This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over. This is a part time role of 15 hours per week working flexibly over the 7 day trading week.
Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.
An enhanced DBS Disclosure check may be taken dependant on role. Demelza is an equal opportunities employer. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Demelza delivers extraordinary care to extraordinary children who are facing serious or life-limiting conditions, throughout Kent, South East London and East Sussex. We’re here to support them and their families at every step – from first diagnosis and for as long as we’re needed. Demelza believes in care that doesn’t back down.
The Benefits include wellbeing events and support, access to benefits and wellbeing platform through Computershare Employee Assistance, and access to training and development opportunities.
Assistant Shop Manager - Eltham employer: Demelza
Contact Detail:
Demelza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Eltham
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Eltham shop and chat with the team. This shows your enthusiasm and gives you a feel for the environment, which can help you stand out.
✨Tip Number 2
Show off your creativity! Think about how you can enhance visual merchandising in the shop. Bring some ideas to the table during your interview to demonstrate your flair and commitment to making the shop inviting.
✨Tip Number 3
Brush up on your computer skills! Make sure you're comfortable with Microsoft Office, as it’s essential for this role. You could even mention any relevant experience during your chat to show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Talk about how you've empowered others in previous roles, especially if you’ve worked with volunteers. This will resonate well with the values of Demelza and show you’re a great fit.
We think you need these skills to ace Assistant Shop Manager - Eltham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about providing excellent customer service and supporting Demelza's mission. Share any relevant experiences that highlight your commitment to charity retail.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your commercial or charity retail background and any experience in managing teams or visual merchandising. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Demelza
✨Know Your Stuff
Make sure you understand Demelza's mission and values. Familiarise yourself with their work in supporting children and families. This will show your genuine interest and commitment to the role.
✨Showcase Your Experience
Highlight your commercial or charity retail background during the interview. Be ready to discuss specific examples of how you've provided excellent customer service and managed a team, as these are key aspects of the Assistant Shop Manager role.
✨Get Creative
Since visual merchandising is part of the job, think about how you can demonstrate your creative flair. Bring ideas for window displays or shop layouts that align with seasonal events, and be prepared to share them.
✨Team Spirit
Emphasise your ability to work with and develop a team of volunteers. Share examples of how you've empowered others in previous roles, as this will resonate well with the values of collaboration and support at Demelza.