Assistant Shop Manager/Relief Manager in Sittingbourne

Assistant Shop Manager/Relief Manager in Sittingbourne

Sittingbourne Full-Time 22000 - 26000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the Shop Manager and oversee daily operations in a vibrant retail environment.
  • Company: Join Demelza Hospice Care for Children, making a difference in young lives.
  • Benefits: Flexible working hours, team development, and the chance to contribute to a meaningful cause.
  • Other info: Empower volunteers and enjoy a dynamic work atmosphere with growth opportunities.
  • Why this job: Be part of a passionate team, providing excellent service while supporting a vital charity.
  • Qualifications: Retail experience, creativity in merchandising, and strong computer skills required.

The predicted salary is between 22000 - 26000 £ per year.

We are looking for a talented, experienced Retailer to work across our retail sites in a relief position, while also supporting our Shop Manager in our Sittingbourne shop, working flexibly across the seven day trading week.

You should have a commercial or charity retail background and be committed to providing a source of income to Demelza Hospice Care for Children. You should be enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.

As the Assistant Shop Manager, you will be responsible for the day to day running of the shop in the absence of the Shop Manager. You will ensure all donations are prepared and sorted ready for the shop floor with a focus on gift aided donations.

As a Relief Manager, you will work reactively with the Area Management team to ensure that shop cover is provided where needed across our retail sites.

You will need a creative flare to maintain excellent visual merchandising on the shop floor and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.

The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training. You will empower your team to deliver the best service possible.

This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over. There will be 2 days on-site at Sittingbourne, with 3 days working in a relief position.

Assistant Shop Manager/Relief Manager in Sittingbourne employer: Demelza Charity

Demelza Hospice Care for Children is an exceptional employer that values its staff and volunteers, fostering a supportive and inclusive work culture. With a strong commitment to employee growth, we offer training and development opportunities while ensuring a rewarding experience in our retail environment. Working in Sittingbourne, you will be part of a dedicated team making a meaningful impact in the community, all while enjoying the flexibility of a relief position across various retail sites.

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Contact Details:

Demelza Charity Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Shop Manager/Relief Manager in Sittingbourne

Tip Number 1

Get to know the company! Research Demelza Hospice Care for Children and understand their mission. This will help you connect with the team during interviews and show your genuine interest in the role.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.

Tip Number 3

Prepare for situational questions! Think about how you would handle various scenarios in the shop, especially around customer service and managing volunteers. Practising these responses will help you feel more confident during the interview.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Assistant Shop Manager/Relief Manager in Sittingbourne

Retail Management
Customer Service
Team Leadership
Visual Merchandising
Donation Management
Microsoft Office
Workload Prioritisation

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for retail and charity shine through. We want to see how passionate you are about providing excellent customer service and supporting Demelza Hospice Care for Children.

Highlight Relevant Experience:Make sure to showcase your commercial or charity retail background in your application. We’re looking for someone with experience, so don’t hold back on detailing your previous roles and responsibilities that relate to this position.

Be Creative:Since the role involves visual merchandising, feel free to share any creative ideas or experiences you have in this area. We love seeing candidates who can think outside the box and bring fresh ideas to our shop displays!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Demelza Charity

Know Your Retail Stuff

Make sure you brush up on your retail knowledge, especially in charity settings. Be ready to discuss your previous experiences and how they relate to the role of Assistant Shop Manager. Think about specific examples where you've provided excellent customer service or managed a team.

Show Your Passion for the Cause

Demonstrate your enthusiasm for Demelza Hospice Care for Children during the interview. Share why you’re passionate about supporting such causes and how you can contribute to their mission. This will show that you’re not just looking for any job, but that you genuinely care about making a difference.

Get Creative with Visual Merchandising

Since the role involves maintaining visual merchandising, come prepared with ideas! Think about how you would set up displays or promote seasonal events. You could even bring a portfolio of past work if you have one, to showcase your creative flair.

Teamwork Makes the Dream Work

Be ready to talk about your experience working with volunteers or in team settings. Highlight your leadership skills and how you empower others. Prepare examples of how you've trained or guided a team in the past, as this will be crucial for the role.