DeMellier is seeking a Senior CRM & Omnichannel Clienteling Manager to lead a global CRM and clienteling vision across online and offline touchpoints. You will drive customer lifetime value, personalisation, and seamless journeys while preserving the brand’s luxury DNA.
Based in London with hybrid work, you will own lifecycle management, segmentation, and VIP engagement, building a high‑performing CRM team to scale across multi‑store retail and e‑commerce.
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Luxury CRM & Omnichannel Lead — Elevate Clienteling employer: DeMellier
DeMellier is an exceptional employer that champions creativity and collaboration within a purpose-driven environment in the heart of London. With a strong commitment to ethical practices and sustainability, employees are empowered to make a meaningful impact while enjoying opportunities for personal and professional growth. The company’s unique initiative, A Bag, A Life, not only supports global health but also fosters a culture of giving back, making it a rewarding place to work for those who value social responsibility.