At a Glance
- Tasks: Build meaningful client relationships and create an inviting shopping experience.
- Company: DeMellier, a purpose-driven luxury brand based in London.
- Benefits: Join a mission-driven team with a focus on creativity and collaboration.
- Other info: Exciting opportunity to help launch our first physical store in Sloane Square.
- Why this job: Be part of a brand that empowers women and gives back to those in need.
- Qualifications: 2+ years in luxury retail, strong relationship-building skills, and a passion for storytelling.
The predicted salary is between 30000 - 40000 £ per year.
About Us
DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need. So far, through our permanent charity initiative, 'A Bag, A Life', in partnership with SOS Children's Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry.
The role
DeMellier is opening its first physical store on Sloane Square in September 2026, and we are looking for an exceptional Senior Sales Adviser to be part of the team that opens it. Looking for a Senior Sales Adviser who can build relationships, focused on creating meaningful client connections rather than simply selling products. The role centres on curating the right environment for clients to discover the right piece for the right reason, fostering trust and long-term loyalty. Success is measured not only through immediate results, but through the strength and longevity of the client relationships developed over time.
Requirements
- Minimum 2 years' experience in luxury or premium retail.
- Proven ability to build client relationships and drive sales performance.
- Strong understanding of brand storytelling and client engagement.
- Excellent interpersonal skills, with a professional and adaptable approach.
- Confidence in supporting opening and closing procedures and maintaining store standards.
- Commercial awareness of key retail metrics, including conversion, ATV, UPT, and CRM capture.
- Strong organisational skills and attention to detail.
- Alignment with DeMellier's values and commitment to delivering an elevated client experience.
Senior Sales Assistant in London employer: DeMellier
DeMellier is an exceptional employer that champions creativity and collaboration within the luxury retail sector, offering a unique opportunity to be part of a purpose-driven brand committed to ethical practices and social impact. With the opening of our first physical store in Sloane Square, employees will enjoy a vibrant work culture that prioritises meaningful client connections and personal growth, alongside the chance to contribute to our charitable initiatives that have already funded millions of vaccines for children in need. Join us to not only advance your career in luxury retail but also to make a significant difference in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Assistant in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with DeMellier's mission, values, and products. When you walk into that interview, you want to show that you're not just another candidate, but someone who truly resonates with their purpose-driven approach.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior Sales Assistant role. This insider knowledge can give you a leg up in your application process.
✨Tip Number 3
Practice your storytelling skills! Since the role focuses on building meaningful client connections, think of ways to share your own experiences in luxury retail. Prepare anecdotes that highlight your ability to foster relationships and create memorable client experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to being part of the DeMellier family right from the start. Let’s make this happen together!
We think you need these skills to ace Senior Sales Assistant in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for DeMellier shine through! Share why you love the brand and how our values resonate with you. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in luxury retail. We’re looking for someone who can build relationships and drive sales, so give us examples of how you've done this in the past. The more specific you are, the better!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique perspective on client engagement and how you create meaningful connections. We want to know what makes you, you!
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to see your application and get you into the process. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at DeMellier
✨Know the Brand Inside Out
Before your interview, dive deep into DeMellier's mission and values. Understand their commitment to ethical practices and how they empower women. This knowledge will not only impress your interviewers but also help you align your answers with the brand's ethos.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built long-term client relationships. Highlight how you foster trust and loyalty, as this is crucial for the Senior Sales Assistant role. Be ready to discuss specific strategies you used to engage clients meaningfully.
✨Demonstrate Your Commercial Awareness
Brush up on key retail metrics like conversion rates and average transaction value (ATV). Be prepared to discuss how you’ve used these metrics in previous roles to drive sales performance. Showing that you understand the business side of retail will set you apart.
✨Emphasise Your Adaptability and Professionalism
In luxury retail, adaptability is key. Think of situations where you had to adjust your approach based on client needs or store dynamics. Share these stories to illustrate your interpersonal skills and professional attitude, which are essential for maintaining high store standards.
