At a Glance
- Tasks: Deliver exceptional client experiences and build lasting relationships with customers.
- Company: Join DeMellier, a purpose-driven luxury brand making a real impact.
- Benefits: Flexible part-time or full-time roles with a focus on personal growth.
- Other info: Join a collaborative team dedicated to making a difference in the luxury industry.
- Why this job: Be a brand ambassador for a company that champions sustainability and empowerment.
- Qualifications: Experience in luxury retail and strong client relationship skills required.
The predicted salary is between 20000 - 25000 £ per year.
Location: London
Contract: 5 Months FTC Part-time & Full Time
About us
DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed to save the life of a child in need. So far, through our permanent charity initiative, 'A Bag, A Life', in partnership with SOS Children's Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry.
The role
As a Sales Advisor, you will be a passionate brand ambassador, delivering an elevated and personalised client experience that reflects DeMellier’s values and commitment to exceptional craftsmanship. You will build genuine, lasting relationships with clients, creating memorable experiences and bringing the story behind each DeMellier piece to life through meaningful storytelling, product expertise, and a deep understanding of the brand’s purpose. Success in this role is measured not only by sales performance but by your ability to cultivate a loyal client community, inspire repeat engagement, and contribute positively to a collaborative and high-performing team environment.
Requirements
- Previous experience within luxury, premium fashion or premium lifestyle retail.
- Strong clienteling skills with evidence of building and retaining a client book.
- Proven ability to achieve and exceed sales targets.
- Excellent communication and relationship-building skills.
- Passion for luxury service and creating memorable client experiences.
- Strong commercial awareness and understanding of retail KPIs.
- Positive, proactive and solutions-focused mindset.
- Right to work in the UK.
Sales Advisor FTC in London employer: DeMellier
DeMellier is an exceptional employer that champions creativity and collaboration within the luxury retail sector. Located in London, we offer a vibrant work culture where employees are empowered to make a meaningful impact through our ethical practices and charitable initiatives. With opportunities for personal growth and a commitment to fostering lasting client relationships, joining our team as a Sales Advisor means being part of a purpose-driven brand that values both professional excellence and social responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor FTC in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including DeMellier, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor FTC in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like DeMellier that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at DeMellier will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about DeMellier and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at DeMellier
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at DeMellier, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at DeMellier!
