At a Glance
- Tasks: Support ecommerce trading, manage product launches, and optimise website content for an amazing customer experience.
- Company: Join DeMellier, a purpose-driven luxury brand making a real impact.
- Benefits: Enjoy hybrid working, generous annual leave, and up to 90% off seasonal samples.
- Other info: Collaborative environment with opportunities for growth and creativity.
- Why this job: Be part of a mission to empower women and save lives through ethical fashion.
- Qualifications: Experience in ecommerce, strong attention to detail, and knowledge of Shopify preferred.
The predicted salary is between 29700 - 36300 £ per year.
Description
About us
De Mellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most.
These principles guide everything we do.
All our pieces are crafted ethically in Europe using the finest sustainably sourced materials.
We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need.
So far, through our permanent charity initiative, ‘A Bag, A Life’, in partnership with SOS Children’s Villages, we have funded over 2.5 million vaccines.
Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry.
Role Overview
The Ecommerce Executive is responsible for supporting the day-to-day trading, content management and optimisation of the ecommerce website, ensuring an excellent customer experience and the effective execution of commercial and brand initiatives.
Reporting into and working closely with the Ecommerce Manager and wider business teams, the role supports product launches, website merchandising, content updates, stock management and ongoing site improvements to drive online performance.
- Main Responsibilities
- Ecommerce Trading & Product Management
- Coordinate the launch of new products, collections and campaigns, working with cross-functional teams to ensure timely execution.
- Manage the online product catalogue, including product descriptions, pricing, imagery, uploads and categorisation, ensuring accuracy and consistency.
- Coordinate the end-to-end production and delivery of website assets, ensuring content is approved and delivered within agreed timelines.
- Collaborate with Marketing and CRM teams on product selections for campaigns, ensuring alignment with commercial priorities and onsite customer journeys
- Manage website translations across international markets using T-Lab
- Identify opportunities to improve website operations and processes
- Website Content & Visual Merchandising
- Plan and execute website content updates in line with the trading calendar, brand priorities and commercial objectives
- Manage homepage updates and create and maintain collection pages, editorial content, blogs and campaign landing pages
- Execute onsite visual merchandising activities, including product sequencing, collection merchandising and imagery updates
- Regularly review website content and product presentation to ensure accuracy, consistency and a high-quality customer experience
- Stock Management & Pre-orders
- Manage the pre-order process, ensuring product availability dates, delivery information and customer messaging remain accurate
- Monitor online stock availability, conducting regular checks and ensuring products are correctly published and available for purchase
- Liaise with Production, Merchandising, Retail and logistics partners to coordinate stock and delivery updates
- Support Customer Service with product, stock and website-related queries
- Website Operations & Optimisation
- Conduct regular website walkthroughs and quality assurance checks, identifying issues and recommending improvements to the customer journey
- Support ongoing website maintenance and development, including testing new functionality, bug fixes and enhancements
- Assist with user acceptance testing (UAT) to ensure website updates meet business requirements
- Work with internal stakeholders and external partners to investigate and resolve website issues.
- Reporting & Performance Analysis
- Support weekly ecommerce trading reports, monitoring key KPIs including sales, conversion rate, average order value and traffic
- Analyse website performance and customer behaviour using tools such as GA4, heatmaps and session recordings to identify optimisation opportunities
- Monitor product and collection performance, highlighting trends and trading opportunities
- Support reporting on website optimisation initiatives and A/B testing activity.
- Key Skills & Experience
- Previous experience in an ecommerce or digital trading role, ideally within premium or luxury retail
- Strong working knowledge of Shopify, including product, collection and content management
- Excellent attention to detail and strong organisational skills
- Commercially minded, with an understanding of ecommerce KPIs and online trading
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong communication skills, with the ability to collaborate effectively across teams
- Proactive and solutions-focused, with the ability to take ownership of day-to-day responsibilities
- Experience using GA4 or other ecommerce analytics tools would be advantageous.
Benefits
- Hybrid working
- Annual Leave package increases the longer you stay with us
- Enhanced company maternity policy
- Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales
- Gift De Mellier bag on successful probation
Ecommerce Executive in London employer: DeMellier
DeMellier is an exceptional employer that champions creativity and collaboration within a purpose-driven environment in the heart of London. With a strong commitment to ethical practices and sustainability, employees are empowered to make a meaningful impact while enjoying opportunities for personal and professional growth. The company’s unique initiative, A Bag, A Life, not only supports global health but also fosters a culture of giving back, making it a rewarding place to work for those who value social responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Executive in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like DeMellier are looking for when hiring for a Ecommerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to DeMellier for the Ecommerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at DeMellier as a Ecommerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out DeMellier’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Executive.
We think you need these skills to ace Ecommerce Executive in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at DeMellier, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with DeMellier's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at DeMellier. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at DeMellier
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that DeMellier uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at DeMellier. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
