Logistics & Facilities Coordinator in Westminster

At DeMellier, we are committed to exceptional craftsmanship, responsible sourcing, and operational excellence. We are looking for a highly organised and detail‐oriented Logistics & Facilities Coordinator to support the smooth running of our logistics operations and office environment. This role plays a key part in ensuring the timely and accurate movement of goods, maintaining strong relationships with our 3PL partners, and upholding a well‐managed, efficient, and welcoming workplace aligned with our brand values.

Responsibilities

• Manage and prioritise gifting orders in collaboration with the Marketing team, ensuring timely and accurate dispatch of high‐profile requests.
• Monitor deliveries post‐dispatch, liaising with couriers and internal stakeholders to ensure successful delivery and swift resolution of issues.
• Track and manage returned gifting orders, ensuring accurate warehouse processing and discrepancy resolution.
• Coordinate Sample, Archive, and Sample Sale stock with 3PL partners, ensuring readiness, accuracy, and clear documentation.
• Create and release Pre‐Advice in Priority and WMS systems to support efficient stock intake and processing.
• Oversee customs‐related returns, ensuring all documentation and labels comply with regulatory requirements.
• Manage ad‐hoc orders for photoshoots, gifting exceptions, and sample stock with appropriate approvals and timely execution.
• Support wholesale shipments during peak periods, ensuring smooth and efficient dispatch operations.
• Analyse logistics performance and identify opportunities for continuous improvement.
• Track and report on key operational metrics to support informed decision‐making.
• Assist in the implementation of systems, processes, and operational projects.
• Maintain accurate documentation and ensure compliance with internal standards and procedures.
• Manage office supplies and procurement, ensuring the availability of essential items while maintaining cost efficiency.
• Act as the first point of contact for office‐related queries, providing a responsive and solutions‐focused approach.
• Oversee office maintenance, coordinating repairs and ensuring a safe, well‐functioning environment.
• Process and track office expenses, ensuring accuracy and timely submission.
• Prepare and communicate internal office updates, supporting clarity and engagement across teams.
• Conduct regular office inventory audits to maintain accurate records and optimal stock levels.
• Coordinate Health & Safety activities, including training, record‐keeping, and policy implementation.
• Support ongoing compliance through risk assessments, follow‐up actions, and workplace improvements.

Qualifications

• Highly organised with exceptional attention to detail.
• Strong communication and stakeholder management skills.
• Proactive, adaptable, and solutions‐oriented.
• Comfortable working with systems, data, and reporting tools.
• Good working knowledge of Microsoft Office.
• Able to manage multiple priorities in a fast‐paced, dynamic environment.
• Aligned with DeMellier's values of quality, responsibility, and thoughtful execution.

Benefits

• Hybrid‐working policy (2 days in the office).
• The annual leave package increases the longer you stay with us.
• Enhanced company maternity policy.
• Time given yearly to volunteer for a charity of your choice.
• Employee discount: 50% off stock and up to 90% off seasonal sample sales.