At a Glance
- Tasks: Provide technical support and resolve faults in cutting-edge logistics equipment.
- Company: Join Dematic, a global leader in innovative logistics solutions.
- Benefits: Competitive pay, career development, and global opportunities await you.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make a real impact while tackling exciting technical challenges.
- Qualifications: HNC in Engineering and advanced knowledge of electrical systems required.
The predicted salary is between 36000 - 60000 £ per year.
Logistics Is Our Business. People Are Our Passion
Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.
Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.
When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world‑class, leading‑edge solutions.
Benefits
- Career Development
- Competitive Compensation And Benefits
- Pay Transparency
- Global Opportunities
Responsibilities
- Providing technical support alongside the shift teams
- Providing robust corrective and preventative fault resolution
- Maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site
- Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times
- Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
- Undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
- Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
- Prioritise system faults
- Compliance with Health & Safety legislation at all times
- Ensure quality of output at all times
- Accurately record all work undertaken
- Involvement in continuous improvement and enhancement opportunities
- Maintain product flow at all times
- Ensure on‑site spares are kept to optimum levels
- Represent the company in a professional manner at all times and maintain customer relations
- Adhere to the Quality processes and procedures as set out by the company
- Fully interact with the customer in day‑to‑day activities
- Monitor and steer third‑party support contracts to ensure delivery of key service KPI’s
- Be a path of escalation and control during breakdown situations
Qualifications
- HNC in Electrical / Mechanical Engineering
- IOSH working safely (desirable)
- Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi‑bus / ASi‑Safe / Ethernet etc.
- Advanced PLC knowledge required (Siemens preferred)
- PC, database, communications networks knowledge (preferred)
- Warehouse Control System / Warehouse Management System knowledge (preferred)
- Recognised Engineering Apprenticeship
- Working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
- Advanced fault‑finding ability and aptitude
- Working at height experience and willingness
- Previous experience with various conveyor/automation systems
- Excellent level of PC literacy
- Understanding of pre‑preventive maintenance (PPM) schedules
- Working knowledge of FEM and BS standards governing the automated warehouse industry
- Have a continuous improvement mentality
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
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Technical Specialist employer: Dematic
Dematic is an excellent employer, offering a dynamic work environment in Stanford-le-Hope where innovation meets teamwork. With a strong focus on employee growth and development, we provide competitive benefits and a culture that prioritises health and safety, ensuring our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Specialist
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dematic and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dematic!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dematic keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Technical Specialist
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dematic:This is your chance to really connect with the team at Dematic. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dematic
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dematic.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dematic that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dematic. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
