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For Companies At a Glance
- Tasks: Engage with customers to analyse their needs and translate them into software requirements.
- Company: Join a global tech leader known for innovation and collaboration.
- Benefits: Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth.
- Why this job: Make a real impact by delivering cutting-edge software solutions to diverse clients.
- Qualifications: Degree in a relevant field and experience in software analysis preferred.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 28800 - 48000 £ per year.
As a Solution Analyst, you will play a pivotal role in ensuring the successful implementation of our software solutions for our clients. You will be responsible for working with customers to understand and analyse their business processes, aligning them with our standards wherever possible, and translating their needs into detailed software requirements, use cases, and Software Functional Specifications (SFS). You will facilitate collaboration between internal and external stakeholders, drive standardisation efforts, and champion software re‑usability to deliver efficient and effective solutions. This role requires a strong combination of analytical, communication, and technical skills, as well as a proven ability to manage projects and facilitate technical conversations.
Customer Engagement & Analysis
- Work directly with customers to thoroughly understand and analyse their existing/future business processes.
- Identify opportunities to align customer processes with our standard solutions, while recognising and documenting areas of divergence.
- Proactively engage with customers to understand their software solution needs and operational challenges.
Requirements and SFS Workshops & Documentation
- Plan, organise, and execute customer-facing software requirements workshops and Software Functional Specification (SFS) workshops.
- Develop project-specific software requirements, use cases, and detailed Software Functional Specifications (SFS).
- Produce high‑quality, clear, and concise operational design and process documentation.
Software Specification & Collaboration
- Collaborate closely with the engineering domain authorities and project software execution team to ensure the SFS accurately reflects the solution to be delivered.
- Work as an integral part of the Solution Analysis team to update and maintain solution software specifications and standard feature content.
Project Phase Management & Facilitation
- Take ownership of the entire solutions analysis phase of the project, from planning to delivery.
- Manage customer questions, provide timely and accurate responses, and constructively challenge requests when necessary.
- Facilitate technical conversations between customers and the engineering team, ensuring clear communication and mutual understanding.
Standardisation & Re‑usability
- Assist in driving standardisation and software re‑usability directives within the organisation.
- Critique software and operational processes to identify areas for improvement and standardisation.
Stakeholder Management
- Foster a collaborative environment with both internal and external stakeholders, from the sales stage through to engineering and implementation.
Qualifications
- A Bachelor\’s degree or equivalent is required.
- Qualification in, or knowledge of, business analysis principles and practices is an advantage.
- Prior experience with automated solutions, with WMS (Warehouse Management System), WES (Warehouse Execution System), or WCS (Warehouse Control System), and a detailed knowledge of the software functionality.
- Proven experience engaging with customers to understand their software solution needs and operational challenges.
- Experience in critiquing software/operational processes and design.
- Proven aptitude in producing operational design and process documentation.
- Excellent presentation and communication skills, both written and verbal.
- Ability to create high‑quality, clear, and concise documentation.
- Proven ability to work effectively as part of a high‑performing team.
- Strong analytical and problem‑solving skills.
Dematic Software is a software development group within the global organisation of Dematic. Dematic designs, builds, and supports intelligent automated and non-automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer installations for many of the world\’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the world\’s leading suppliers of industrial trucks and supply chain solutions.
What we offer
Collaborative and inclusive work environment. Opportunity to work on innovative projects and cutting‑edge technology. A global company with a strong presence and a diverse client base. Competitive salary and comprehensive benefits package. Professional development and growth opportunities. Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
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Solution Analyst employer: Dematic
Contact Detail:
Dematic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Analyst
✨Tip Number 1
Get to know the company inside out! Research Dematic's projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Solution Analyst, you'll need to explain complex ideas clearly. Try role-playing with a friend or using online resources to sharpen your ability to convey technical information effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Dematic.
We think you need these skills to ace Solution Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Analyst role. Highlight your experience with software requirements and customer engagement, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, don’t shy away from sharing examples of how you've successfully analysed business processes in the past. We love seeing real-life applications of your skills, so make it clear how you can bring value to our team.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and avoid jargon unless necessary. We appreciate well-structured documents that get straight to the point, especially when it comes to your experience and qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Dematic
✨Know Your Software Inside Out
Make sure you’re familiar with the software solutions relevant to the role, especially WMS, WES, and WCS. Brush up on their functionalities and how they can be applied to different business processes. This will help you answer technical questions confidently and demonstrate your expertise.
✨Master the Art of Communication
As a Solution Analyst, communication is key. Practice articulating complex ideas in simple terms. Prepare to discuss how you would facilitate conversations between customers and engineering teams, ensuring everyone is on the same page. This will show your ability to bridge gaps and foster collaboration.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your analytical skills and problem-solving abilities. Think of examples from your past experiences where you successfully identified customer needs and translated them into software requirements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing projects, particularly in the context of software implementation. Highlight any tools or methodologies you’ve used to keep projects on track. This will demonstrate your capability to take ownership of the solutions analysis phase and ensure successful delivery.