At a Glance
- Tasks: Provide 2nd level software support and collaborate on innovative projects.
- Company: Join a leading global software organisation in warehouse automation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with global collaboration opportunities.
- Why this job: Make a real impact by solving challenges in cutting-edge warehouse technology.
- Qualifications: Experience in software support and a passion for problem-solving.
The predicted salary is between 35000 - 45000 £ per year.
Dematic s Global Software Organisation provides intelligent warehouse execution software to a range of highly automated and innovative distribution centres and warehouse environments.
Our software allows our customers to control a wide range of automated processes giving them real-time visibility of their overall operation.
As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-orientated approach.
You will work as part of a dedicated team in the UK to share on-call responsibilities and collaborate with our global software teams to provide software support and development.
Key
Responsibilities: * Delivering 2nd line support services for both new and long-term existing customers. * Carrying out software support including documentation of incoming service cases including a description of solutions. * Collaborate with functional departments on software projects and provide insightful feedback. * Support international project commissioning and after-go-live support. * Service support for existing customers. * Provide software development for WCS, MFC and OFS systems (PTL, Pb V). * Handle change request processing for existing customers.
Qualifications s challenges. ...
Software Support and Development Engineer employer: Dematic Ltd
Dematic is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Software Support Team in the UK. We offer comprehensive employee growth opportunities through continuous training and development, ensuring that our team members are equipped to tackle challenges in a dynamic environment. With a focus on meaningful work and a commitment to supporting our customers, we provide a rewarding experience for those looking to make a significant impact in the field of intelligent warehouse execution software.
