At a Glance
- Tasks: Provide 2nd level software support and collaborate on innovative projects.
- Company: Join Dematic, a leader in intelligent warehouse execution software.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with global collaboration and career advancement opportunities.
- Why this job: Make a real impact by solving customer challenges with cutting-edge technology.
- Qualifications: Experience in Java development and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Dematic’s Global Software Organisation provides intelligent warehouse execution software to a range of highly automated and innovative distribution centres and warehouse environments.
Our software allows our customers to control a wide range of automated processes giving them real-time visibility of their overall operation.
As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-orientated approach.
You will work as part of a dedicated team in the UK to share on-call responsibilities and collaborate with our global software teams to provide software support and development.
Key Responsibilities
- Delivering 2nd line support services for both new and long-term existing customers.
- Carrying out software support including documentation of incoming service cases including a description of solutions.
- Collaborate with functional departments on software projects and provide insightful feedback.
- Support international project commissioning and after-go-live support.
- Service support for existing customers.
- Provide software development for WCS, MFC and OFS systems (PTL, Pb V).
- Handle change request processing for existing customers.
Qualifications & Experience
- Excellent communication skills demonstrating patience and perseverance when solving the customer's challenges.
- Experience with software architectures and software development in Java.
- Knowledge of Warehouse Management/Execution systems would be beneficial to the role.
- Excellent communication skills demonstrating patience and perseverance when solving the customer's challenges.
- Experience within a similar 2nd line IT or Software support function.
- Experience in Java software development.
- Confident handling of databases (Oracle).
- Willingness to share 24/7 on-call duties with the team.
- Ability to travel when needed.
Dematic is proud to provide equal employment opportunities to all employees and applicants.
Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Software Support and Development Engineer in Adderbury employer: Dematic Ltd
Dematic is an exceptional employer, offering a collaborative work culture where innovation thrives and employees are empowered to grow. As part of the Software Support Team in the UK, you will benefit from a supportive environment that encourages professional development and provides opportunities to work on cutting-edge software solutions in a dynamic industry. With a commitment to equal employment opportunities and a focus on employee well-being, Dematic stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Software Support and Development Engineer in Adderbury
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Dematic Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Dematic Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Dematic Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Dematic Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Support and Development Engineer in Adderbury
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Dematic Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Dematic Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Dematic Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Dematic Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
