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- Tasks: Provide 2nd line software support and collaborate on innovative projects.
- Company: Join Dematic, a global leader in intelligent intralogistics.
- Benefits: Inclusive work environment, competitive salary, and opportunities for growth.
- Why this job: Make a real impact while working with cutting-edge technology.
- Qualifications: Experience in Java development and excellent communication skills.
- Other info: Dynamic team with global collaboration and career advancement opportunities.
The predicted salary is between 35000 - 45000 £ per year.
Dematic's Global Software Organisation provides intelligent warehouse execution software to a range of highly automated and innovative distribution centres and warehouse environments. Our software allows our customers to control a wide range of automated processes giving them real-time visibility of their overall operation.
As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-orientated approach. You will work as part of a dedicated team in the UK to share on-call responsibilities and collaborate with our global software teams to provide software support and development.
About Dematic: Dematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence, we provide cutting-edge technology and expertise to optimize our clients' supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact.
Key Responsibilities:- Delivering 2nd line support services for both new and long-term existing customers.
- Carrying out software support including documentation of incoming service cases including a description of solutions.
- Collaborate with functional departments on software projects and provide insightful feedback.
- Support international project commissioning and after-go-live support.
- Service support for existing customers.
- Provide software development for WCS, MFC and OFS systems (PTL, PbV).
- Handle change request processing for existing customers.
- Excellent communication skills demonstrating patience and perseverance when solving the customer's challenges.
- Experience with software architectures and software development in Java.
- Knowledge of Warehouse Management/Execution systems would be beneficial to the role.
- Experience within a similar 2nd line IT or Software support function.
- Experience in Java software development.
- Confident handling of databases (Oracle).
- Willingness to share 24/7 on-call duties with the team.
- Ability to travel when needed.
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
2nd-Line Software Support & Java Development Engineer in Adderbury employer: Dematic Ltd
Contact Detail:
Dematic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd-Line Software Support & Java Development Engineer in Adderbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dematic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your Java skills and understanding warehouse management systems. We want you to show off your knowledge and how you can solve real-world problems for customers.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with customers, being able to explain complex issues in simple terms is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace 2nd-Line Software Support & Java Development Engineer in Adderbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of 2nd-Line Software Support & Java Development Engineer. Highlight your experience with Java and any relevant software support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your communication skills and problem-solving approach, as these are key for us.
Showcase Relevant Experience: When filling out your application, be sure to showcase any experience you have with warehouse management systems or similar software. We love seeing how you've tackled challenges in past roles, so share those stories!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Dematic Ltd
✨Know Your Stuff
Make sure you brush up on your Java skills and understand the software architectures relevant to the role. Familiarise yourself with Warehouse Management/Execution systems, as this knowledge will help you stand out during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and patiently. Think of examples where you've successfully resolved customer challenges, as these will demonstrate your problem-solving abilities.
✨Be Ready for Real Scenarios
Prepare for situational questions that might involve troubleshooting or providing support. Consider how you would handle specific issues that customers might face, and be ready to discuss your thought process in detail.
✨Team Player Mindset
Highlight your experience working in teams, especially in a support capacity. Be prepared to discuss how you’ve collaborated with others on projects and how you can contribute to the on-call responsibilities within the team.