Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide premium hearing care and assessments while visiting patients in their homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK.
- Benefits: Enjoy a competitive salary, generous car allowance, uncapped commission, and 25 days annual leave.
- Why this job: Make a life-changing impact on people's lives while working in a supportive, family-like culture.
- Qualifications: Must be HCPC qualified with a full UK driving licence and a passion for customer care.
- Other info: Permanent contract with flexible hours and ongoing training opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) based in the heart of the community covering the Loughton area and visiting patients in their own homes.
Basic salary: £37,618. Generous car allowance: starting from £5,328 per annum (depending on performance/sales) or company car if preferred. Rewarding uncapped commission: payable monthly with opportunities to earn both quarterly and annual bonuses. Annual leave: 25 days plus bank holidays. Employee Assistance Programme: accessible for you and your family, along with other benefits including employee discounts, a supportive culture, and long service awards. IiP Gold accredited company.
You will have the support of a designated diary coordinator and a supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities:
- Be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales.
- Hold a full UK driving licence.
- Carry out comprehensive hearing assessments and provide and sell the most appropriate hearing solutions within specified time scales in accordance with HCPC standards and BSHAA code of practice.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including standard consultation.
- Provide premium after-sales service by responding to service calls to resolve problems or queries in a timely and professional manner.
- Keep knowledge and skills up to date in line with HCPC CPD requirements.
Job Requirements:
- Qualified HAD or Pre-Registered HAD.
- Hold current HCPC registration.
- Be a member or be prepared to become a member of BSHAA.
- IT skills at a level that enables the use of the company systems and audiometry equipment.
- Time and job management abilities to allow a well-planned and structured approach to workload.
- Hold a current driving licence.
- This post requires all applicants to be eligible to work within the UK/EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group, and together we embrace four core values: we are team players, we create trust, we apply a can-do attitude, and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down-to-earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago, and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged in our organisation. In return, we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Hearing Aid Dispenser - Loughton employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser - Loughton
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with current or former employees of Hidden Hearing. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview process. Being able to showcase your customer service skills and sales aptitude in a practical setting can set you apart from other candidates.
✨Tip Number 4
Research the HCPC standards and BSHAA code of practice thoroughly. Understanding these guidelines will not only prepare you for the role but also show your dedication to maintaining high professional standards.
We think you need these skills to ace Hearing Aid Dispenser - Loughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in hearing aid dispensing. Emphasise any customer care and sales skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people with hearing loss. Mention specific experiences where you provided exceptional customer service or resolved issues effectively.
Highlight Relevant Skills: In your application, clearly outline your IT skills and ability to manage time effectively. These are important for using the company's systems and managing your workload efficiently.
Showcase Continuous Learning: Mention any ongoing training or professional development you've undertaken to stay updated with HCPC CPD requirements. This demonstrates your commitment to providing high-quality care.
How to prepare for a job interview at Demant Polska
✨Showcase Your HCPC Qualification
Make sure to highlight your HCPC qualification during the interview. Discuss how your training has prepared you for providing premium customer care and conducting comprehensive hearing assessments.
✨Demonstrate Your Sales Aptitude
Since the role requires an aptitude for sales, prepare examples of how you've successfully sold products or services in the past. Be ready to discuss your approach to understanding customer needs and providing tailored solutions.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think of examples from your experience that align with them. This will show that you are a good cultural fit for the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Think about how you would handle common challenges in the role, such as resolving service calls or managing patient expectations.
