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- Tasks: Provide premium hearing care and assessments while visiting patients in their homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare with a supportive culture.
- Benefits: Enjoy a competitive salary, generous car allowance, uncapped commission, and 25 days annual leave.
- Why this job: Make a life-changing impact on people's lives while working in a family-like environment.
- Qualifications: Must be HCPC qualified with a full UK driving licence and a passion for customer care.
- Other info: Ongoing training and development opportunities available to help you grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) in the Cumbria area based in the heart of the community and visiting patients in their own homes.
- Basic salary – £37,618
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family.
- Plus other benefits including employee discounts for you and your family, supportive culture, long service awards
- IiP Gold accredited company
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities
You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
- Adhere to company working practices including the standard consultation
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements
Job Requirements
- Qualified HAD or Pre-Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
- Hold current driving licence
This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
About the company:
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.
Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged in our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care.
There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
About Audika Group
The Audika Group is the hearing care division of Demant and we are one of the world\’s leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.
Who we are
Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers.
With more than 5.000 hearing care experts in over 3,500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologists, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision – To help more people hear better with the best personalized care.
So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
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Hearing Aid Dispenser- Cumbria employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser- Cumbria
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work in Cumbria. Attend local events or join online forums to connect with potential colleagues and gain insights into the company culture at Hidden Hearing.
✨Tip Number 3
Prepare to discuss your sales experience and how it relates to providing excellent patient care. Be ready to share specific examples of how you've successfully helped clients find the right solutions for their needs.
✨Tip Number 4
Research Hidden Hearing's values and mission statement. Understanding their commitment to community and patient care will allow you to align your answers during the interview with what they are looking for in a candidate.
We think you need these skills to ace Hearing Aid Dispenser- Cumbria
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in hearing aid dispensing. Emphasise any customer care and sales skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people with hearing loss. Mention specific experiences where you provided exceptional customer service or successfully sold hearing solutions.
Highlight Relevant Skills: In your application, clearly outline your IT skills and ability to manage time effectively. These are important for using the company's systems and managing your workload efficiently.
Showcase Continuous Learning: Mention any ongoing training or professional development you've undertaken to stay updated with HCPC CPD requirements. This demonstrates your commitment to providing high-quality care.
How to prepare for a job interview at Demant Polska
✨Showcase Your Qualifications
Make sure to highlight your HCPC registration and any relevant qualifications during the interview. Be prepared to discuss your experience in providing hearing assessments and how you adhere to professional standards.
✨Demonstrate Customer Care Skills
Since this role requires premium customer care, think of examples where you've gone above and beyond for clients. Share specific instances that showcase your ability to resolve issues and provide excellent after-sales service.
✨Prepare for Sales Discussions
As the position involves sales, be ready to talk about your sales experience and strategies. Consider discussing how you approach selling hearing solutions and how you balance sales with patient care.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think about how your personal values align with them. Be ready to share how you embody these principles in your work.
