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- Tasks: Provide life-changing hearing care and support to patients in their homes.
- Company: Join Hidden Hearing, a leading provider in private hearing healthcare.
- Benefits: Enjoy a competitive salary, generous car allowance, and uncapped commission.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: HCPC qualified with a passion for customer care and sales.
- Other info: Be part of a supportive team with ongoing training and development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
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Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Dispenser / Audiologist (HCPC Qualified) in the Barnstable area. We have Full-time and Part-time opportunities avaliable.
This role will be based in the heart of the community visiting patients in their own homes.
- Basic salary – £37,618
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses
- 25 days annual leave plus bank holidays
- Employee Assistance Programme accessible for you and your family.
- Plus other benefits including employee discounts for you and your family, supportive culture, long service awards
- IiP Gold accredited company
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
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Responsibilities
You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of and performance, conduct and ethics, and BSHAA code of practice and guidelines
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily
- Adhere to company working practices including the standard consultation
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements
Job Requirements
- Qualified HAD or Pre-Registered HAD
- Hold current HCPC registration
- Be a member or be prepared to become a member of BSHAA
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
- Hold current driving licence
This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
About Us
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.
Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investor s in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care.
There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
About Audika Group
The Audika Group is the hearing care division of Demant and we are one of the world\’s leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.
Who we are
Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers.
With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care.
So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
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Hearing Aid Dispenser - Barnstaple Area employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser - Barnstaple Area
✨Tip Number 1
Network like a pro! Reach out to your connections in the hearing healthcare field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to hearing aid dispensing. Role-play with a friend or family member to build confidence and get comfortable discussing your skills and experiences.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share stories about how you've positively impacted patients' lives. This will demonstrate your commitment to providing premium customer care, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Hidden Hearing, where we value every applicant.
We think you need these skills to ace Hearing Aid Dispenser - Barnstaple Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hearing Aid Dispenser role. Highlight your HCPC qualifications and any relevant experience in providing premium customer care. We want to see how you can make a difference in our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hearing healthcare and why you want to join Hidden Hearing. Let us know how your skills align with our values and how you can contribute to our supportive culture.
Showcase Your Sales Skills: Since this role involves sales, don’t forget to mention any previous sales experience or achievements. We love candidates who can demonstrate their ability to connect with customers and provide tailored solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Demant Polska
✨Know Your Stuff
Make sure you brush up on your knowledge of hearing aids and audiology. Familiarise yourself with the latest technologies and trends in the industry, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Care Skills
Since this role involves providing premium customer care, prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to listen, empathise, and resolve issues effectively, as these are key traits they’ll be looking for.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios or case studies during the interview. They might ask how you would handle a specific patient situation or a sales challenge. Think through your approach beforehand so you can demonstrate your problem-solving skills and clinical judgement.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and ongoing training opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!