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- Tasks: Conduct hearing tests and provide tailored solutions for customers.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare in the UK.
- Benefits: Enjoy a competitive salary, bonuses, private health insurance, and flexible working hours.
- Why this job: Make a real difference in people's lives while working in a supportive and engaging environment.
- Qualifications: Must be HCPC qualified with a full UK driving licence.
- Other info: Full-time or part-time options available; no visa sponsorship provided.
The predicted salary is between 37062 - 55000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking to recruit a Hearing Aid Dispenser / Audiologist (HCPC Qualified) to work at our Cardiff branch (CF11).
Basic salary: £37,062 with OTE £55,000 plus benefits, company car or car allowance, commission, quarterly and annual bonuses.
You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence. Full time or part-time hours available - some flexibility with working hours in accordance with business needs required. This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
Responsibilities
- Conducting hearing tests for potential customers in accordance with the HCPC standards of proficiency and HCPC standards of performance, conduct and ethics, and BSHAA code of practice and BSHAA guidelines.
- Advising on and selling suitable remedial hearing solutions as a result of testing in accordance with the HCPC standards, care of practice and guidelines.
- Processing orders and carrying out other administrative tasks in accordance with Company requirements.
- Delivering excellent aftersales service, responding to service calls and resolving issues and queries in a timely and professional manner.
About Hidden Hearing:
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, and we operate from hearing centres nationwide. We are continuing to grow.
We encourage colleagues to be actively engaged in our organisation. In return, we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays and access to Employee Assistance Programme for you and your family.
Qualifications
To be considered for this role, you must be HCPC qualified and possess a full UK driving licence. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
Hearing Aid Audiologist- Cardiff employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist- Cardiff
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work in private hearing healthcare. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Hidden Hearing.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during the interview. Think about how you would handle various customer situations, from conducting hearing tests to resolving service issues, as this will showcase your problem-solving skills.
✨Tip Number 4
Research Hidden Hearing's values and mission statement. Understanding their commitment to exceptional patient care will allow you to align your answers with their expectations and show that you're a great fit for their team.
We think you need these skills to ace Hearing Aid Audiologist- Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in audiology. Emphasise any sales experience and customer care skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people with hearing loss. Mention specific experiences where you provided excellent customer service or successfully sold hearing solutions.
Highlight Relevant Skills: In your application, clearly outline your skills related to conducting hearing tests and advising on hearing solutions. Use examples to demonstrate your proficiency in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Demant Polska
✨Showcase Your HCPC Qualifications
Make sure to highlight your HCPC qualifications during the interview. Be prepared to discuss how your training and experience align with the standards of proficiency and performance expected by Hidden Hearing.
✨Demonstrate Customer Care Skills
Since this role requires premium customer care, think of examples from your past experiences where you provided exceptional service. Be ready to explain how you handle customer queries and resolve issues effectively.
✨Prepare for Sales Discussions
As the position involves advising on and selling hearing solutions, brush up on your sales techniques. Prepare to discuss how you approach sales while ensuring the best outcomes for customers.
✨Understand the Company Culture
Research Hidden Hearing's mission and values. Understanding their commitment to providing life-changing hearing healthcare will help you articulate why you want to be part of their team and how you can contribute.
