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- Tasks: Provide premium customer care and conduct comprehensive hearing assessments.
- Company: Join Hidden Hearing, a trusted leader in hearing care since 1968.
- Benefits: Enjoy a generous car allowance, uncapped commission, and employee discounts.
- Why this job: Make a life-changing difference while working in a supportive, family-like culture.
- Qualifications: Must be HCPC qualified with a full UK driving licence.
- Other info: Permanent contract with flexible hours and ongoing training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred. Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses. Plus other benefits including employee discounts for you and your family, supportive culture, long service awards. IiP Gold accredited company.
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities:- You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales.
- You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements.
- Qualified HAD or Pre-Registered HAD.
- Hold current HCPC registration.
- Be a member or be prepared to become a member of BSHAA.
- IT skills at a level that enables the use of the company systems and audiometry equipment.
- Time and job management abilities to allow a well-planned and structured approach to workload.
- Hold current driving licence.
This post requires all applicants to be eligible to work within the UK/EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
Hearing Aid Audiologist - Bolton Hearing Centre employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Bolton Hearing Centre
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with current or former employees of Hidden Hearing or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview process. Being able to showcase your customer service skills and sales aptitude in a practical setting can set you apart from other candidates.
✨Tip Number 4
Research the HCPC standards and BSHAA code of practice thoroughly. Being well-versed in these guidelines will show your dedication to ethical practice and professionalism in the field.
We think you need these skills to ace Hearing Aid Audiologist - Bolton Hearing Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HCPC qualifications and relevant experience in hearing aid dispensing. Emphasise any sales achievements and customer care skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for audiology and your commitment to providing premium customer care. Mention specific experiences that demonstrate your ability to meet the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your IT skills and time management abilities, as these are essential for using the company systems and managing your workload effectively.
Show Enthusiasm for Continuous Learning: Express your willingness to keep your knowledge and skills up to date in line with HCPC CPD requirements. Mention any ongoing training or professional development you have undertaken in the field of audiology.
How to prepare for a job interview at Demant Polska
✨Showcase Your Qualifications
Make sure to highlight your HCPC registration and any relevant qualifications during the interview. Be prepared to discuss your experience as a hearing aid dispenser and how it aligns with the company's standards and values.
✨Demonstrate Customer Care Skills
Since premium customer care is a key aspect of the role, be ready to share examples of how you've provided exceptional service in the past. This could include specific situations where you resolved customer issues or went above and beyond to meet their needs.
✨Familiarise Yourself with Company Values
Hidden Hearing prides itself on its supportive culture and core values. Research these values and think about how they resonate with your own work ethic. Be prepared to discuss how you embody these values in your professional life.
✨Prepare for Technical Questions
As an audiologist, you'll need to demonstrate your technical knowledge and skills. Brush up on audiometry equipment and the CMS system used by the company. Be ready to answer questions about conducting hearing assessments and providing appropriate solutions.
