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- Tasks: Provide ear care services, including wax removal and patient support.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare.
- Benefits: Enjoy a competitive salary, bonuses, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in patient care is preferred, but training will be provided.
- Other info: Flexible working hours and a supportive team culture await you.
The predicted salary is between 11500 - 12000 £ per year.
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare. We are looking for an Ear Care Practitioner (Wax Removal) to work in our Doncaster Branch. This role is 2 days per week Tuesday and Wednesday 9.00am to 5.00pm.
Basic salary - £11,536 with bonus.
15 days annual leave plus bank holidays.
Employee Assistance Programme accessible for you and your family.
Plus other benefits including employee discounts for you and your family, supportive culture, long service awards.
You will have the support of a designated diary coordinator and a supportive team of managers. You will be employed on a permanent contract, working 22.5 hours per week, although some flexibility with working hours and location in accordance with business needs will be required.
ResponsibilitiesOur Ear Care Practitioner will provide a range of services to Hidden Hearing patients. These may include but will not be limited to:
- Wax removal
- Hearing screenings and referral to HAD for testing where appropriate
- Patient service and support
- Accurate assessment of clients to provide the best agreed solution to wax removal needs and subsequent management of ear health.
- Deliver a high standard of customer care in line with HH expectations.
- Comply with professional, legal and company expectations & requirements.
- Maintain full and accurate patient records.
This role is ideally suited to a hearing care assistant; however, full training will be given if the candidate is able to demonstrate the skills necessary to perform the role.
- Experience of patient care and customer service to a high level
- IT skills at a level that enables the use of the company systems and audiometry equipment
- Time and job management abilities to allow a well-planned and structured approach to workload
Please note that:
- The ECP role is subject to an Enhanced DBS check.
- Membership of BSHAA is encouraged, but not mandatory.
- ECPs are required to keep their knowledge and skills up to date with regular CPD.
- This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down-to-earth, supportive culture.
We encourage colleagues to be actively engaged in our organisation. In return, we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Ear Care Practitioner - Doncaster employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ear Care Practitioner - Doncaster
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Hidden Hearing. A personal connection can make all the difference in landing that Ear Care Practitioner role.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and customer service. We want you to showcase your skills and experience, so think about real-life examples that highlight your abilities.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable when you walk into that interview. It shows you’re serious about joining the Hidden Hearing family.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the Ear Care Practitioner position. Plus, it keeps you on their radar!
We think you need these skills to ace Ear Care Practitioner - Doncaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ear Care Practitioner role. Highlight any relevant experience in patient care and customer service, as well as your IT skills. We want to see how you can bring your unique flair to our team!
Show Your Passion: Let your enthusiasm for hearing healthcare shine through in your application. Share why you’re excited about the opportunity to help people with their ear health. We love candidates who are genuinely passionate about making a difference!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Demant Polska
✨Know Your Stuff
Make sure you brush up on your knowledge about ear care and wax removal techniques. Familiarise yourself with the latest practices in hearing healthcare, as well as any relevant legal and professional standards. This will show that you're serious about the role and ready to provide top-notch care.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a client. Highlighting your ability to create trust and deliver excellent care will resonate well with the interviewers.
✨Demonstrate Team Spirit
Hidden Hearing values teamwork, so be ready to talk about how you work well with others. Share stories that illustrate your collaborative spirit and how you contribute to a supportive culture. This will help them see you as a great fit for their family-like environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the training opportunities available or how the team supports each other. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
