At a Glance
- Tasks: Provide premium hearing care and solutions to improve lives.
- Company: Join Hidden Hearing, a leading provider in private hearing healthcare.
- Benefits: Enjoy a competitive salary, uncapped commission, and generous car allowance.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: HCPC qualified audiologist with a passion for customer care and sales.
- Other info: Supportive team culture with ongoing training and development opportunities.
The predicted salary is between 32000 - 40000 £ per year.
About The Role
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) to work 4 days per week in Chester Hearing Centre.
- Basic salary - £32,000 (Full time equivalent salary £40,000) with rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses.
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred.
- Employee Assistance Programme accessible for you and your family.
- Plus other benefits including employee discounts for you and your family, supportive culture, long service awards.
- IiP Gold accredited company.
You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 30 hours per week, Monday to Thursday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required.
Responsibilities
- You will need to be a HCPC qualified hearing aid audiologist with the desire and ability to provide premium customer care and have an aptitude for sales.
- You will need a full UK driving licence.
- To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner.
- Keep knowledge and skills up to date in line with the HCPC CPD requirements.
Job Requirements
- Qualified HAD or Pre-Registered HAD.
- Hold current HCPC registration.
- Be a member or be prepared to become a member of BSHAA.
- IT skills at a level that enables the use of the company systems and audiometry equipment.
- Time and job management abilities to allow a well-planned and structured approach to workload.
- Hold current driving licence.
This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time.
Hidden Hearing - About Us
We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged in our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
Hearing Aid Audiologist - Chester Hearing Centre - 4 Days per week employer: Demant Polska
Contact Detail:
Demant Polska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist - Chester Hearing Centre - 4 Days per week
✨Tip Number 1
Network like a pro! Reach out to your connections in the audiology field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to hearing aid audiology. Role-play with a friend or family member to build confidence and get comfortable discussing your skills and experiences.
✨Tip Number 3
Showcase your passion for helping people! During interviews, share stories about how you've made a difference in patients' lives. This will highlight your commitment to premium customer care, which is key for us at Hidden Hearing.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a life-changing impact in the hearing healthcare sector.
We think you need these skills to ace Hearing Aid Audiologist - Chester Hearing Centre - 4 Days per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hearing Aid Audiologist role. Highlight your HCPC qualifications and any relevant experience in hearing healthcare. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping people with hearing loss and how you align with our values at Hidden Hearing. Let us know why you’re excited about this opportunity!
Showcase Your Customer Care Skills: Since we pride ourselves on premium customer care, make sure to include examples of how you've provided excellent service in the past. We love seeing candidates who genuinely care about their clients!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Demant Polska
✨Know Your Stuff
Make sure you brush up on your audiology knowledge and the latest hearing aid technologies. Be prepared to discuss your experience with hearing assessments and how you provide premium customer care. This will show that you're not just qualified, but also passionate about the field.
✨Showcase Your Sales Skills
Since this role involves selling hearing solutions, think of examples where you've successfully engaged customers and closed sales. Highlight your ability to understand customer needs and how you can match them with the right products. This will demonstrate your aptitude for sales, which is key for this position.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or resolving a service issue. Prepare by thinking through how you would approach these scenarios, focusing on your problem-solving skills and commitment to customer satisfaction.
✨Emphasise Teamwork and Culture Fit
Hidden Hearing values a supportive culture, so be ready to talk about how you work well in teams. Share experiences where you've collaborated effectively with colleagues or contributed to a positive work environment. This will help you connect with their core values and show that you'd be a great fit for their team.