At a Glance
- Tasks: Lead and enhance daily operations across various departments in a growing international toy business.
- Company: Deluxebase, a dynamic toy and gift supplier with global reach.
- Benefits: Competitive salary, performance bonus, and opportunities for professional growth.
- Other info: Exciting travel opportunities and a chance to influence the company's future.
- Why this job: Become a key player in shaping operational excellence and driving company success.
- Qualifications: Proven experience in operations, strong leadership skills, and a knack for improving processes.
The predicted salary is between 50000 - 50000 £ per year.
Deluxebase is an established and growing international toy and gift business supplying zoos, aquariums, museums, visitor attractions and retailers across the UK, Europe and North America.
As the business continues to grow, we are strengthening our senior management team and are looking for an experienced Head of Operations to take responsibility for the day-to-day operational performance of the company.
Reporting directly to the Joint Managing Directors, this is a broad senior management role covering the operational functions that take products from suppliers through to our customers.
The role You will lead and improve the day-to-day operational performance of the business, working closely with managers across Purchasing & Logistics, Warehousing, Sales Administration, Product Development, IT and Finance.
Key responsibilities will include
- Leading the day-to-day operational performance of the business.
- Providing senior management oversight across Purchasing & Logistics, Warehouse Operations and Sales Administration.
- Overseeing our UK warehouse and third-party logistics operation in the USA.
- Improving purchasing, stock, shipping, fulfilment and customer-service processes.
- Developing clear operational KPIs and management reporting.
- Driving better use of Odoo ERP and reducing unnecessary manual and spreadsheet-based processes.
- Leading cross-functional operational improvement projects.
- Improving accountability, workflows, deadlines and escalation processes across departments.
- Coordinating operational requirements for trade shows, showrooms, customised products and other key business projects.
- Working with the Joint Managing Directors to improve the management structure and reduce routine director involvement in operational issues.
A key part of the role will be developing the managers and teams beneath you, creating clear ownership and ensuring issues are properly followed through to completion.
The role will involve regular UK and international travel, including visits to overseas logistics partners, suppliers, trade fairs and operations.
Candidates should be comfortable travelling several times a year, including occasional longer-haul trips.
About you We are looking for an experienced operational leader with strong commercial judgement and a practical approach.
You are likely to have
- Significant experience in operations, supply chain, distribution, wholesale, manufacturing or a product-based business.
- Experience managing multiple functions, managers or operational teams.
- Strong leadership, organisation and project-management skills.
- Experience improving processes, productivity and operational control.
- Strong numerical and analytical ability.
- Experience using ERP systems and management information.
- Experience working with warehouses, logistics providers and suppliers.
- The confidence to challenge inefficient processes and introduce better ways of working.
An engineering, manufacturing, lean/process-improvement or technical operations background would be advantageous, particularly where this has involved improving workflows, productivity, systems or operational efficiency.
Experience within importing, wholesale, consumer products, ecommerce or international distribution would also be particularly valuable.
Experience of Odoo would be advantageous but is not essential.
Why join Deluxebase?
Deluxebase is investing in its people, systems and management structure to support continued growth in the UK, Europe and North America.
This is not a narrow departmental role.
It is an opportunity to become the senior operational leader within the business, reporting directly to the Joint Managing Directors and having a genuine influence over how the company develops.
Salary: competitive, from £50,000 depending on experience The role is also expected to participate in the company’s management performance-bonus scheme once introduced, incorporating both Group EBITDA performance and role-specific operational objectives
Head Of Operations in Beverley employer: Deluxebase Limited
Deluxebase is an exceptional employer that prioritises the growth and development of its employees within a dynamic and supportive work culture. As the Head of Operations, you will have the opportunity to lead cross-functional teams, drive operational improvements, and influence the strategic direction of the company while enjoying competitive salary packages and performance bonuses. With a commitment to investing in its people and systems, Deluxebase offers a unique chance to make a meaningful impact in a thriving international business environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Operations in Beverley
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head Of Operations at Deluxebase Limited!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head Of Operations role at Deluxebase Limited!
We think you need these skills to ace Head Of Operations in Beverley
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Deluxebase Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Deluxebase Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Deluxebase Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
