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- Tasks: Lead a team to optimise workforce management and ensure efficient staff allocation.
- Company: Join a dynamic company in London focused on high-end operational excellence.
- Benefits: Enjoy competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Bachelor’s degree and 3 years of workforce management experience required.
- Other info: Onsite role, 5 days a week, ideal for those seeking hands-on leadership experience.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a proactive and results-driven Workforce Management Team Leader (Onsite Role - 5 days in a week) to join our team in London. This role is essential in ensuring the efficient management of our workforce to meet the demands of a fast-paced, high-end operational environment. You will be responsible for leading a team of workforce management professionals, ensuring optimal staff allocation, leveraging workforce management technology, and collaborating with various stakeholders to maintain seamless operations.
Salary Range: £45000 - £55000
Key Responsibilities:
- Team Leadership: Lead, mentor, and develop a team of workforce management professionals, driving performance and continuous improvement in workforce planning processes.
- Staff Scheduling: Oversee the creation and optimisation of staff rotas, ensuring shift coverage aligns with operational requirements while maintaining flexibility for fluctuating demand.
- Resource Allocation: Ensure efficient staff deployment, balancing cost-effectiveness with maintaining high service standards.
- Timekeeping & Attendance Management: Oversee workforce timekeeping systems to ensure accurate payroll data and compliance with company policies.
- Stakeholder Collaboration: Work closely with department heads, HR, and other stakeholders to anticipate and address staffing needs with strategic solutions.
- Vendor & Agency Management: Manage relationships with third-party staffing agencies and workforce management software vendors, ensuring alignment with business needs and service level agreements (SLAs).
- Compliance: Ensure all workforce management activities comply with UK employment laws, industry regulations, and company policies.
- Reporting & Data Analysis: Generate and present workforce performance reports, including KPIs, labour forecasts, and cost analyses, to senior management. Use data-driven insights to improve workforce planning and efficiency.
- Technology Utilisation: Implement and manage workforce planning tools and software to enhance operational efficiency, accuracy, and decision-making.
Essential Skills & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 3 years’ experience in workforce management or a similar role, with at least 1 year in a leadership position.
- Experience in vendor and third-party agency management, ensuring quality service and adherence to agreements.
- Proficiency in workforce management tools and software, such as: Kronos (UKG), SAP SuccessFactors, Workday, Quinyx, Deputy, Reflexis, Microsoft Excel (Advanced level) & Microsoft Access.
- Strong analytical skills, with experience in forecasting, capacity planning, and labour cost optimisation.
- Excellent communication and interpersonal skills, with a proven ability to collaborate across multiple departments.
- Good knowledge of UK employment laws and best practices in workforce management.
- Proven leadership experience, with the ability to motivate and manage a team effectively.
- Strong problem-solving skills and adaptability to evolving operational demands.
- Experience in high-paced industries such as catering, hospitality, logistics, or similar sectors is an advantage.
This is an exciting opportunity for an experienced workforce management professional to lead and optimise staffing operations in a dynamic environment. If you have the skills and expertise required, we encourage you to apply.
Manager Workforce Management employer: Deluxe Staffing Limited
Contact Detail:
Deluxe Staffing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Workforce Management
✨Tip Number 1
Familiarise yourself with the latest workforce management tools and software mentioned in the job description, such as Kronos or SAP SuccessFactors. Being well-versed in these technologies will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss your approach to mentoring and developing team members, as this is a key aspect of the role.
✨Tip Number 3
Research the company’s operational environment and any recent developments in the industry. Understanding their specific challenges and how you can contribute to overcoming them will set you apart during discussions.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've used data-driven insights to improve workforce planning in previous roles. Being able to articulate your experience with forecasting and labour cost optimisation will be crucial in showcasing your fit for this position.
We think you need these skills to ace Manager Workforce Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workforce management and leadership. Use specific examples that demonstrate your ability to lead teams, manage resources, and optimise staff allocation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for workforce management. Mention how your skills align with the job requirements and provide examples of past successes in similar roles.
Highlight Relevant Skills: In your application, emphasise your proficiency in workforce management tools and software, as well as your analytical skills. Mention any experience you have with vendor management and compliance with UK employment laws.
Showcase Leadership Experience: Clearly outline your leadership experience in your application. Provide examples of how you've mentored teams, driven performance improvements, and collaborated with stakeholders to meet operational demands.
How to prepare for a job interview at Deluxe Staffing Limited
✨Showcase Your Leadership Skills
As a Manager in Workforce Management, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and driving performance improvements.
✨Understand Workforce Management Tools
Familiarise yourself with the specific workforce management tools mentioned in the job description, such as Kronos or SAP SuccessFactors. Be ready to discuss your experience with these tools and how they can enhance operational efficiency.
✨Prepare for Data-Driven Discussions
Since the role involves reporting and data analysis, brush up on your analytical skills. Be prepared to discuss how you've used data to inform decision-making and improve workforce planning in previous roles.
✨Know Your Employment Laws
Having a solid understanding of UK employment laws is essential for this position. Review key regulations and be ready to discuss how you ensure compliance in workforce management practices.
