Digital Service Design & Transition Lead

Digital Service Design & Transition Lead

Full-Time 57692 - 70512 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the design and transition of innovative digital services into operations.
  • Company: Join Deltra Group, a forward-thinking company focused on digital transformation.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with excellent stakeholder engagement and governance.
  • Why this job: Make a real difference by shaping digital services and ensuring smooth transitions.
  • Qualifications: Strong ITIL knowledge and proven experience in service design and transition.

The predicted salary is between 57692 - 70512 £ per year.

Deltra Group is recruiting a Service Design & Transition Manager to lead the design of new and changed digital services and to govern end-to-end transition into operations. You will ensure readiness, SLAs/OLAs, and a smooth handover to BAU support, overseeing service acceptance and post-go-live actions.

The role requires strong ITIL knowledge, proven service design/transition experience, and the ability to create effective support models, with excellent stakeholder management and governance.

Digital Service Design & Transition Lead employer: Deltra group

As a leading international law firm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. The Liverpool office offers exceptional growth opportunities, with a focus on innovation through AI technologies and operational excellence, ensuring that our team members are at the forefront of industry advancements. Join us to be part of a collaborative environment where your contributions directly impact our success and the local community.

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Contact Details:

Deltra group Recruitment Team

We think you need these skills to ace Digital Service Design & Transition Lead

Service Design
Transition Management
ITIL Knowledge
Stakeholder Management
Governance
Support Model Creation
End-to-End Transition