At a Glance
- Tasks: Join the Council Tax Section to manage and support 89,000 Council Tax accounts.
- Company: Carmarthenshire County Council, dedicated to serving our community.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Conversational Welsh and a passion for local taxation are essential.
The predicted salary is between 27600 - 28500 € per year.
About the vacancy
- Vacancy ID: 3163
- Organisation: Carmarthenshire County Council
- Number of vacancies: 1
- Contract type: Permanent, full time
- Location: Carmarthen, Llanelli
- Grade: D
- Hourly rate: £13.26 – £13.69 (based on 37 hours per week)
- Contract hours: 37 hours per week
- Closing date: 24/05/2026, 23:55
Responsibilities
The successful applicant will be part of the Council Tax Section, a front line service responsible for administering the authority’s 89,000 Council Tax accounts. Key duties include:
- Determining and taking action on amendments to council tax liability arising from changes in property occupation and ownership.
- Managing entitlement to statutory discounts and exemptions.
- Dealing with enquiries related to liability and recovery action on unpaid accounts.
Applicants must be able to develop detailed technical knowledge of Council Tax legislation, procedures, and systems; organise and prioritise their workload; provide support and advice on complex cases; and support the council tax team when needed. Independent initiative and a contribution to the future development of the local taxation team are essential.
Qualifications and requirements
- Basic level of conversational Welsh (level 2) – reasonable support provided at appointment to reach this level.
- A basic Disclosure and Barring Service (DBS) check will be requested for this role.
- Legal eligibility to work in the United Kingdom will be confirmed. If a candidate does not meet the eligibility criteria, their application will not progress.
The rewards
- Automatic enrolment into the Local Government Pension Scheme
- Generous annual leave entitlement with the option of purchasing additional annual leave
- Access to staff health and wellbeing support
- Personal development and career progression opportunities
- Staff discount schemes and other benefits, e.g. cycle‑to‑work scheme
- Flexible working and family‑friendly policies
Additional information
We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. All staff are vetted, selected, trained, and supervised fairly and to a high standard to ensure safe, effective, and compassionate service provision. We have a legal obligation to consider employees for suitable alternative employment if their posts are at risk. Prior consideration is given to existing employees who meet the essential criteria and are registered on our redeployment pool.
Local Taxation Assistant employer: Delta Wellbeing Ltd
Carmarthenshire County Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With generous benefits such as a robust pension scheme, flexible working options, and opportunities for personal growth, employees are empowered to thrive in their roles while serving the community. The council's commitment to equality and fair recruitment practices ensures a diverse and inclusive workplace, making it a rewarding environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Local Taxation Assistant
✨Tip Number 1
Get to know the company! Research Carmarthenshire County Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to local taxation and council tax legislation. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to local government. This can give you insider knowledge and potentially a foot in the door when applying through our website.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Local Taxation Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Local Taxation Assistant. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Knowledge:Demonstrate your understanding of Council Tax legislation and procedures in your application. We’re looking for someone who can hit the ground running, so any specific knowledge you have will definitely give you an edge!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications without any confusion.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role there too!
How to prepare for a job interview at Delta Wellbeing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax legislation and procedures. Familiarise yourself with common queries and issues that arise in the role, as this will show your potential employer that you're serious about the position.
✨Show Off Your Welsh Skills
Since a basic level of conversational Welsh is required, practice speaking it before the interview. Even if you're not fluent, demonstrating your willingness to improve can make a great impression.
✨Be Organised
Prepare a list of your relevant experiences and how they relate to the job. Think about examples where you've had to prioritise tasks or manage complex cases, as these will be key in showcasing your organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or future developments within the local taxation team. This shows your interest in contributing to the team's success and your long-term commitment to the role.
