At a Glance
- Tasks: Manage the turnaround of empty council homes, ensuring they are ready for re-let quickly.
- Company: Carmarthenshire County Council, committed to community-focused housing solutions.
- Benefits: Generous leave, pension scheme, health support, and flexible working options.
- Other info: Opportunities for personal development and career progression in a supportive environment.
- Why this job: Make a real difference in your community by providing safe, high-quality housing.
- Qualifications: Experience in housing or property maintenance, with knowledge of compliance standards.
The predicted salary is between 38000 - 43000 £ per year.
We adopt an ‘anonymous recruitment’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.
About the vacancy
- Vacancy ID: 3271
- Organisation: Carmarthenshire County Council
- Number of vacancies: 4
- Contract type: Permanent Full Time
- Location: Carmarthen, Llanelli
- Grade: Grade H
- Hourly Rate: £18.36 - £20.66
- Contract Hours: 37 hrs
Come and join our team. We are strengthening our Void Property Team and are looking to appoint a Void Officer to play a key role in the efficient turnaround and re‑letting of council homes across Carmarthenshire. This is a hands‑on operational role, focused on managing empty properties (voids) from vacation through to re‑let, ensuring works are delivered safely, to the required standard, and within agreed timescales and budgets. You will help bring homes back into use quickly, supporting the council’s commitment to providing safe, compliant, and high‑quality housing for residents. The role involves close working with internal teams, contractors, and stakeholders to ensure void works are well‑coordinated, compliant and deliver value for money.
What you’ll do:
- Manage the end‑to‑end void process, coordinating inspections, ordering works and overseeing repairs to ensure properties are ready for re‑let as quickly as possible.
- Carry out property inspections to assess condition, identify required works and prioritise actions based on health and safety, compliance and lettable standards.
- Specify and schedule void works in line with council standards, budget controls and relevant housing legislation and guidance.
- Liaise with contractors and internal service teams to ensure works are delivered on time, to specification and to agreed quality standards.
- Monitor progress and quality of works, undertaking site visits and inspections at key stages.
- Ensure all void properties meet statutory requirements and council policies prior to sign‑off and handover for letting.
- Maintain accurate records, update systems and contribute to performance monitoring and continuous service improvement.
About you:
- Has experience working in housing, property maintenance, repairs, or a similar environment, ideally with involvement in void or empty property management.
- Has sound knowledge of Welsh Housing Quality Standard, health and safety requirements and housing compliance.
- Is well organised, able to manage multiple properties and priorities while meeting challenging turnaround targets.
- Communicates clearly and professionally with colleagues, contractors, tenants and other stakeholders.
- Has a practical, solution‑focused approach and takes pride in delivering high‑quality outcomes.
- Is motivated, reliable and committed to learning, development and improving services for residents.
Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.
Closing Date: 10/06/2026, 23:55
The Rewards:
- Automatic enrolment into the Local Government Pension Scheme
- Generous annual leave entitlement with the option of purchasing additional annual leave
- Access to staff health and wellbeing support
- Personal development and career progression
- Staff discount schemes and other benefits e.g., cycle‑to‑work scheme
- Flexible working and family friendly policies
Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations.
Please note, if you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
Voids Management Team Officer in Carmarthen employer: Delta Wellbeing Ltd
Carmarthenshire County Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With generous benefits such as a robust pension scheme, flexible working options, and opportunities for career progression, you will be part of a dedicated team committed to enhancing the quality of housing in the community. Join us in making a meaningful impact while enjoying a fulfilling career in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Voids Management Team Officer in Carmarthen
✨Tip Number 1
Network like a pro! Reach out to people in the housing and property maintenance sectors. Attend local events or join online forums where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the council's values and recent projects. Show us that you understand their commitment to providing high-quality housing and how your experience aligns with their goals.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with contractors and stakeholders, being able to clearly express your ideas and solutions is key. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and contributing to the community.
We think you need these skills to ace Voids Management Team Officer in Carmarthen
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in housing and property management. Show us how your skills align with the responsibilities of the Voids Management Team Officer position.
Follow the Guidelines:Pay close attention to the application guidelines provided. This includes ensuring you meet the eligibility criteria and submitting all required documents. It helps us process your application smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and is considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Delta Wellbeing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the Welsh Housing Quality Standard and health and safety requirements. Being able to discuss these topics confidently will show that you're serious about the role and understand the key responsibilities involved in managing void properties.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple projects or properties in the past. Highlighting your ability to prioritise tasks and meet tight deadlines will demonstrate that you can handle the fast-paced nature of this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since the role involves liaising with various stakeholders, being able to communicate effectively will be crucial. Consider doing mock interviews with a friend to refine your responses.
✨Be Solution-Focused
Think of specific challenges you've faced in previous roles and how you overcame them. This will showcase your practical approach to problem-solving and your commitment to delivering high-quality outcomes, which is essential for the Void Officer position.
