At a Glance
- Tasks: Coordinate the end-to-end process of re-letting empty homes and ensure timely repairs.
- Company: Join Delta Housing Ltd, a supportive and community-focused organisation.
- Benefits: Enjoy a competitive salary, healthcare plan, and generous annual leave.
- Other info: Hybrid working after training, with excellent career development opportunities.
- Why this job: Make a real difference in your community by helping to manage housing effectively.
- Qualifications: Strong organisational skills and the ability to communicate confidently with various stakeholders.
The predicted salary is between 29015 - 29015 £ per year.
We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service, ensuring Supervisors are effectively supported to deliver timely, compliant repairs and re-let empty properties efficiently. Acting as the central point of control, the role proactively works with contractors and internal teams to prioritise workflows, reduce turnaround times, minimise rent loss, and maintain property standards, while supporting the Operations teams to deliver excellent customer service and meet business objectives.
What you'll be doing:
- Coordinate the end-to-end voids process from tenancy termination to re-let.
- Monitor progress, oversee risks and resolve issues to minimise delays and rent loss.
- Act as a central liaison across Asset Management, Housing Management, Income and Repairs to support joined-up void delivery.
- Maintain accurate, real-time records across housing, property and financial systems.
- Ensure all void activities comply with legislation, health and safety requirements and Delta Housing policies, promoting safe working practices.
What we are looking for:
- Strong organisational and administrative skills, with a high level of accuracy and attention to detail when managing multiple workflows.
- Confident communicator with the ability to build effective working relationships and influence contractors, tenants and internal stakeholders.
- Proactive in identifying issues, resolving problems, and removing barriers.
- Proven ability to manage competing priorities, meet deadlines and remain effective in a fast-paced, performance-driven environment.
- Comfortable escalating risks or delays appropriately and at the right time.
Please note the office expectancy of this role is as follows: This role will require you to be office based full time for a period of training before moving to hybrid working which will require you in the office 2-3 days a week.
Benefits:
- The salary for this post will be £29,015 Per Annum.
- Learning and development opportunities.
- Healthcare cash plan.
- Robust employee reward and recognition programme.
- Free and confidential Employee Assistance Programme.
- Volunteering programme.
- Competitive pension scheme.
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need.
- We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Empty Homes Coordinator - Up to 18 month FTC in Springfield employer: Delta Housing
Delta Housing Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a robust benefits package including a competitive salary, healthcare cash plan, and generous annual leave, employees are encouraged to thrive in a flexible hybrid working environment. The role of Empty Homes Coordinator not only provides meaningful work in the community but also fosters collaboration across teams, ensuring that every team member plays a vital part in delivering excellent customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Empty Homes Coordinator - Up to 18 month FTC in Springfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with voids and property management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to managing empty homes and think of examples from your experience that align with their goals. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During interviews, be ready to discuss how you've managed multiple workflows in the past. Use specific examples to demonstrate your ability to prioritise and resolve issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Empty Homes Coordinator - Up to 18 month FTC in Springfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with voids coordination and property management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, give us examples of how you've successfully managed multiple workflows in the past. We love seeing candidates who can juggle tasks while keeping everything on track!
Communicate Clearly:As a confident communicator, it’s important to demonstrate your ability to build relationships. Use your application to show us how you’ve effectively collaborated with contractors and internal teams in previous roles.
Be Proactive:We’re looking for someone who can identify issues before they become problems. In your application, share instances where you’ve proactively resolved challenges or improved processes. This will really help us see your problem-solving skills in action!
How to prepare for a job interview at Delta Housing
✨Know the Voids Process Inside Out
Make sure you understand the end-to-end voids process thoroughly. Familiarise yourself with how tenancy terminations lead to re-lets, and be ready to discuss how you would coordinate this effectively. Highlight any relevant experience you have in managing similar workflows.
✨Show Off Your Organisational Skills
Since strong organisational skills are key for this role, prepare examples that showcase your ability to manage multiple priorities. Think of specific situations where you successfully juggled tasks and met deadlines, and be ready to share these during the interview.
✨Communicate Like a Pro
As a confident communicator, you’ll need to build relationships with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider how you would approach different parties, like contractors or tenants, to ensure smooth collaboration.
✨Be Proactive About Problem-Solving
Demonstrate your proactive nature by preparing to discuss how you've identified and resolved issues in past roles. Think about specific challenges you faced and how you overcame them, especially in fast-paced environments. This will show your potential employer that you can handle the pressures of the job.
