We are looking for a Scheme Manager for our Leyland Court location to provide effective on-site management presence at Leyland Court, ensuring residents live in a safe, well-maintained and supportive environment that promotes wellbeing independence and community engagement. The Scheme Manager acts as the key link between residents and Delta Housing, delivering high-quality customer service, maintain compliance with health and safety requirement, overseeing the day-to-day operation of the scheme, and ensuring services are delivered in a way that enhances residents quality of life.
What you'll be doing
- Promotes resident wellbeing, independence and social inclusion through regular engagement and welfare monitoring
- Ensure all residents are regularly seen and welfare checks are completed and recorded in accordance with service requirements.
- Oversee the day-to-day operation of the scheme, ensuring communal areas remain safe, clean, accessible and well maintained.
- Undertake routine compliance activities, including fire safety checks fire drills water hygiene checks and visual inspections of communal equipment.
- Report monitor and follow up communal repairs and maintenance issues, liaising with contractors and internal teams as required.
What we are looking for
- Strong interpersonal and communication skills with the ability to communicate effectively both verbally and in writing.
- Ability to build positive relationships with residents, colleagues, contractors and stakeholders.
- Understands the needs of vulnerable residents
- Ability to prioritise workloads and manage multiple tasks effectively.
- Committed to delivering excellent customer service and achieving positive outcomes for residents
Please note the office expectancy of this role is as follows: This will require you to be based onsite at the scheme full time.
- The salary for this post will be £26,804 Per Annum.
- Learning and development opportunities
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- Volunteering programme
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 35 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.
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Scheme Manager in Southend-on-Sea employer: Delta Housing
Join a dynamic team in Chelmsford as a Responsive Repairs Coordinator, where you will play a crucial role in ensuring efficient service delivery and excellent customer satisfaction. Our supportive work culture prioritises employee growth through learning and development opportunities, alongside a robust rewards programme that recognises your contributions. Enjoy a competitive salary, generous annual leave, and the flexibility of hybrid working after training, making this an ideal place for those seeking meaningful and rewarding employment.
