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- Tasks: Provide essential admin support to ensure smooth operations in maintenance and repairs.
- Company: Join a dynamic team at CHP, committed to excellent customer service.
- Benefits: Enjoy 25 days leave, healthcare cash plan, and flexible working options.
- Other info: Great opportunities for learning and career growth in a hybrid work setting.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, computer literacy, and a customer-focused mindset required.
The predicted salary is between 26124 - 26124 £ per year.
Temporary, full‑time. Salary: 26,124.30 per annum. Location: Chelmsford.
We are looking for an Administrative Support for up to a 15 month fixed term contract to provide effective and efficient administrative support to all Homes and Places teams in the delivery of planned maintenance, repairs, modernisation, compliance, grounds and voids services. Liaise with colleagues to achieve excellent customer service, meet business objectives and provide an effective support service to all Operations teams.
What you'll be doing:
- Provide administrative support to the Planner Supervisor, Planning and Logistics team and other Operational teams within Homes and Places as required, including the administration of the call‑out process for DLO teams.
- Takes ownership of managing historic and suspended repairs, liaising with Planners and Supervisors to resolve the outstanding repairs.
- Update and maintain CHP records/information systems in line with data protection requirements, to ensure accurate and easily accessible data, attending update meetings as required.
- Takes ownership of incoming queries and action accordingly with guidance from the Planner Supervisor and relevant Supervisors and Managers.
- Collaborate with colleagues to support a range of Operations‑related projects and activities to meet key performance indicators (KPIs), provide team cover, drive value for money (VfM) and achieve continuous improvement.
- Provide regular progress reports to the Planner Supervisor in relation to service delivery.
What we are looking for:
- Evidence of competence in administrative processes / procedures.
- High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook).
- Experience of working in a customer focused environment.
- Able to prioritise work and manage conflicting deadlines.
- Able to work flexibly, as a member of a team.
Benefits:
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- CHParticipate volunteering programme
- Competitive pension scheme
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week – employees may be able to work flexibly by agreement with their line manager, taking account of business need.
- We operate a hybrid working policy at CHP. Please note the office expectancy of this role is as follows: Will be required to be office based for the first 6 months for training, before adopting a hybrid working pattern which is then expected to be office based for 3 out of the 5 days a week.
Operational Admin Support - Up to 12 month FTC in Essex employer: Delta Housing
Contact Detail:
Delta Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Admin Support - Up to 12 month FTC in Essex
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our team, so think about how your skills align with our goals. Bring examples of your past work that showcase your administrative prowess!
✨Tip Number 3
Practice common interview questions, but don’t just memorise answers. We’re looking for genuine responses that reflect your personality and experience. Be ready to discuss how you handle conflicting deadlines and customer queries!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Operational Admin Support - Up to 12 month FTC in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Operational Admin Support. Highlight your experience in administrative processes and customer service, as these are key for us. Use specific examples that show how you've managed conflicting deadlines or supported teams in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your computer literacy and familiarity with Microsoft Office, and how you can contribute to achieving our KPIs and continuous improvement goals.
Showcase Your Team Spirit: We love a team player! In your application, share experiences where you've collaborated with colleagues to achieve common goals. This will show us that you can work flexibly and support various operations-related projects.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Delta Housing
✨Know Your Admin Processes
Make sure you brush up on your knowledge of administrative processes and procedures. Be ready to discuss how you've successfully managed similar tasks in the past, especially in a customer-focused environment.
✨Show Off Your Tech Skills
Since this role requires a high level of computer literacy, particularly with Microsoft Office, be prepared to demonstrate your proficiency. You might even want to mention specific projects where you used Excel or Word effectively.
✨Prioritisation is Key
The ability to prioritise work and manage conflicting deadlines is crucial. Think of examples from your previous roles where you successfully juggled multiple tasks and how you ensured everything was completed on time.
✨Team Player Attitude
This position involves collaboration with various teams, so highlight your experience working flexibly as part of a team. Share instances where you contributed to team projects or supported colleagues to achieve common goals.