Scheme Manager in Essex, Springfield

Scheme Manager £26,804 Southend Permanent Full-Time We are looking for a Scheme Manager for our Leyland Court location to provide effective on-site management presence at Leyland Court, ensuring residents live in a safe, well-maintained and supportive environment that promotes wellbeing independence and community engagement. The Scheme Manager acts as the key link between residents and Delta Housing, delivering high-quality customer service, maintain compliance with health and safety requirement, overseeing the day-to-day operation of the scheme, and ensuring services are delivered in a way that enhances residents quality of life. What you'll be doing * Promotes resident wellbeing, independence and social inclusion through regular engagement and welfare monitoring * Ensure all residents are regularly seen and welfare checks are completed and recorded in accordance with service requirements. * Oversee the day-to-day operation of the scheme, ensuring communal areas remain safe, clean, accessible and well maintained. * Undertake routine compliance activities, including fire safety checks fire drills water hygiene checks and visual inspections of communal equipment. * Report monitor and follow up communal repairs and maintenance issues, liaising with contractors and internal teams as required. What we are looking for * Strong interpersonal and communication skills with the ability to communicate effectively both verbally and in writing. * Ability to build positive relationships with residents, colleagues, contractors and stakeholders. * Understands the needs of vulnerable residents * Ability to prioritise workloads and manage multiple tasks effectively. * Committed to delivering excellent customer service and achieving positive outcomes for residents Please note the office expectancy of this role is as follows: This will require you to be based onsite at the scheme full time. Benefits * The salary for this post will be £26,804 Per Annum. * Learning and development opportunities * Healthcare cash plan * Robust employee reward and recognition programme * Free and confidential Employee Assistance Programme * Volunteering programme * Competitive pension scheme * 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. * 35 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment