At a Glance
- Tasks: Lead a dynamic team delivering top-notch repairs and maintenance services.
- Company: Join Delta Housing Ltd, a forward-thinking organisation focused on community and customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible working, and generous annual leave.
- Other info: Hybrid working options available with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing maintenance and strong team management skills required.
- Operations Supervisor (Multi Skilled) - 18-month FTC
- £47,457
- Chelmsford, Essex
- Temporary
- Full-Time
We are looking for an Operations Supervisor to lead the day-to-day delivery of our responsive repairs service, acting as a qualified supervisor with a strong focus on electrical safety, ensuring work is completed safely, compliantly and right first time, with a strong focus on customer satisfaction, performance and cost control.
- What you'll be doing
- Own and deliver an ongoing repairs and maintenance service to all our housing stock and communal areas that we manage along with all Delta’s partnership working agreements.
- Provide effective line management and development of a multi-skilled, flexible operational service delivery team, creating a culture which focuses on customer excellence, value based managed and delivering constantly improving, integrated services.
- Ensure that all works are compliant with statutory requirements, regulations, industry standards and Delta’s Health and Safety framework, working closely with Building Safety and Corporate Health and Safety to always ensure compliance.
- Monitor budgets, ensuring jobs are correctly raised and allocated to the correct cost centres, budget codes, and contract within the housing management system (OPEN), capitalisation is correct, all historic works are being managed and systems updated.
- Ensure that all the system administration relating to service delivery, including all NICEIC forms of certification, is accurate, up to date, accessible and comprehensive in line with legislation and regulations.
- Support Operations Managers, Supervisors and the Customer Resolution Centre with the management of the 24-hour out of hours service, working outside of the core hours on a rotational basis to undertake Duty Manager duties to manage the escalation of out of hours calls as required.
- What we are looking for
- Excellent knowledge and skills in one or more of the following: asbestos; gas safety; CDM 2015; fire safety; plumbing; legionella; electrical safety.
- Experience of successfully managing and motivating teams, including managing team performance.
- A true problem solver – someone who thinks on their feet and takes full responsibility and ownership for the homes, communal areas and customers that will need to be managed.
- Good knowledge of IT systems, including Microsoft Word and Excel.
- Excellent knowledge of housing maintenance and repairs issues, as well as understanding of current legislation relevant to housing maintenance and safety.
Please note the office expectancy of this role is as follows: Full time during training and then moving to a minimum of three days per week in our head office in Chelmsford.
Benefits
- The salary for this post will be £47,457 Per Annum.
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- Volunteering programme
- Competitive pension scheme
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need.
We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date.
We encourage early applications to avoid disappointment
Locations
Operations Supervisor (Multi Skilled) - 18-month FTC in Essex, Springfield employer: Delta Housing
Delta Housing is an excellent employer that prioritises employee growth and development, offering a supportive work culture where collaboration thrives. With a hybrid work model and generous benefits including a healthcare cash plan and 25 days of annual leave, employees enjoy a balanced work-life experience in the vibrant city of Chelmsford, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor (Multi Skilled) - 18-month FTC in Essex, Springfield
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Delta Housing.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Delta Housing appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Operations Supervisor (Multi Skilled) - 18-month FTC in Essex, Springfield
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Delta Housing know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Delta Housing is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Delta Housing
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
