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For Companies At a Glance
- Tasks: Coordinate the process of re-letting empty homes and ensure timely repairs.
- Company: Join Delta Housing, a supportive team focused on community impact.
- Benefits: Enjoy a competitive salary, flexible working, and generous leave.
- Other info: Hybrid working after training with opportunities for personal growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and effective communication are key.
We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service, ensuring Supervisors are effectively supported to deliver timely, compliant repairs and re-let empty properties efficiently. Acting as the central point of control, the role proactively works with contractors and internal teams to prioritise workflows, reduce turnaround times, minimise rent loss, and maintain property standards, while supporting the Operations teams to deliver excellent customer service and meet business objectives.
What you'll be doing
- Coordinate the end-to-end voids process from tenancy termination to re-let.
- Monitor progress, oversee risks and resolve issues to minimise delays and rent loss.
- Act as a central liaison across Asset Management, Housing Management, Income and Repairs to support joined-up void delivery.
- Maintain accurate, real-time records across housing, property and financial systems.
- Ensure all void activities comply with legislation, health and safety requirements and Delta Housing policies, promoting safe working practices.
What we are looking for
- Strong organisational and administrative skills, with a high level of accuracy and attention to detail when managing multiple workflows.
- Confident communicator with the ability to build effective working relationships and influence contractors, tenants and internal stakeholders.
- Proactive in identifying issues, resolving problems, and removing barriers.
- Proven ability to manage competing priorities, meet deadlines and remain effective in a fast-paced, performance-driven environment.
- Comfortable escalating risks or delays appropriately and at the right time.
Please note the office expectancy of this role is as follows: This role will require you to be office based full time for a period of training before moving to hybrid working which will require you in the office 2-3 days a week.
Benefits
- The salary for this post will be £29,015 Per Annum.
- Learning and development opportunities.
- Healthcare cash plan.
- Robust employee reward and recognition programme.
- Free and confidential Employee Assistance Programme.
- Volunteering programme.
- Competitive pension scheme.
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Locations
Empty Homes Coordinator - Up to 18 month FTC in Essex, Springfield employer: Delta Housing
Contact Detail:
Delta Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empty Homes Coordinator - Up to 18 month FTC in Essex, Springfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with voids and property management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions related to property management and void processes. We recommend practising your answers with a friend to boost your confidence and ensure you shine during the interview.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple workflows or resolved issues in past roles. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Empty Homes Coordinator - Up to 18 month FTC in Essex, Springfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with voids processes and property management. We want to see how your skills align with the role of Empty Homes Coordinator, so don’t hold back!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you've managed multiple workflows in the past. We love seeing real-life scenarios where you’ve kept things running smoothly!
Communicate Clearly: As a confident communicator, it’s important to demonstrate your ability to build relationships. Use your application to showcase times when you’ve effectively liaised with contractors or internal teams to resolve issues.
Highlight Problem-Solving Skills: We’re looking for someone proactive in identifying and resolving issues. Share specific examples in your application that illustrate how you’ve tackled challenges head-on and improved processes in previous roles.
How to prepare for a job interview at Delta Housing
✨Know the Voids Process Inside Out
Make sure you understand the end-to-end voids process thoroughly. Familiarise yourself with how tenancy terminations lead to re-lets, and be ready to discuss how you would coordinate this effectively. Highlight any relevant experience you have in managing similar workflows.
✨Show Off Your Organisational Skills
Since strong organisational skills are key for this role, prepare examples that showcase your ability to manage multiple tasks simultaneously. Think of specific situations where you successfully prioritised competing demands and maintained accuracy under pressure.
✨Communicate Like a Pro
As a confident communicator, you’ll need to build relationships with various stakeholders. Practice articulating how you’ve influenced others in past roles, whether it’s contractors, tenants, or internal teams. Be ready to demonstrate your interpersonal skills during the interview.
✨Be Proactive About Problem-Solving
This role requires a proactive approach to identifying and resolving issues. Prepare to discuss instances where you’ve tackled challenges head-on and removed barriers to success. Show them you’re not just reactive but can anticipate problems before they arise.