Delta Housing is hiring a Customer Resolution Centre Advisor in Chelmsford on a 12 Month FTC. You will deliver outstanding customer experiences via calls, email, social media and more, aiming for first contact resolution and knowledge base contribution.
Training lasts 4–6 weeks on-site with subsequent hybrid attendance. You will handle inquiries with empathy, adhere to workflows, and identify process improvements while supporting customers and the business.
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Customer Resolution Specialist Hybrid First Contact Expert employer: Delta Housing
Join a dynamic team in Chelmsford as a Responsive Repairs Coordinator, where you will play a crucial role in ensuring efficient service delivery and excellent customer satisfaction. Our supportive work culture prioritises employee growth through learning and development opportunities, alongside a robust rewards programme that recognises your contributions. Enjoy a competitive salary, generous annual leave, and the flexibility of hybrid working after training, making this an ideal place for those seeking meaningful and rewarding employment.
