Delta Housing is seeking a part-time Customer Resolution Centre Advisor to deliver excellent customer service across multiple channels and resolve queries at first contact. The role includes training during the initial weeks, with one day per week in the office thereafter, and a hybrid working policy.
We value experience in customer-focused environments, strong computer skills, and knowledge of CRM systems. A welcoming team and opportunities for learning and development are offered.
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First-Contact Resolution Specialist (Part-Time) in Chelmsford employer: Delta Housing
Join a dynamic team in Chelmsford as a Responsive Repairs Coordinator, where you will play a crucial role in ensuring efficient service delivery and excellent customer satisfaction. Our supportive work culture prioritises employee growth through learning and development opportunities, alongside a robust rewards programme that recognises your contributions. Enjoy a competitive salary, generous annual leave, and the flexibility of hybrid working after training, making this an ideal place for those seeking meaningful and rewarding employment.
