At a Glance
- Tasks: Investigate anti-social behaviour and support tenancy resolutions with a focus on safeguarding.
- Company: Join Delta Housing, a leader in community-focused housing solutions.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for hybrid working and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in anti-social behaviour management and strong conflict resolution skills.
The predicted salary is between 33750 - 41250 £ per year.
We are looking for an Anti-Social Behaviour and Intervention Officer to deliver the anti-social behaviour (ASB) and domestic abuse services and act as a subject matter expert regarding tenancy enforcement and safeguarding concerns.
They will work collaboratively with the wider Neighbourhood Team and Customer Resolution Centre.
Maintain strong relationships with key partners internally and externally in line with Delta Housing's corporate objectives.
- What you'll be doing
- To investigate incidents of anti-social behaviour and work towards a resolution in line with Delta Housing's ASB & Hate Crime Policy.
- Use all suitable remedies to resolve tenancy breaches including the issuing of tenancy warnings and notices.
The role may require the preparation of court paperwork and representing Delta Housing in court action against customers.
- To work with perpetrators of anti-social behaviour ensuring support is in place to help them sustain their tenancy where possible.
- To recognise and provide specialist advice to Delta Housing employees and customers where there are safeguarding concerns relating to children or adults at risk in line with Delta Housings Protecting People from Harm (Safeguarding) Policy.
- To attend multi-agency meetings as required including, but not limited to, MARAC meetings, Child in Need and Child Protection meetings, PSG meetings, Mental Health Forums and Community Trigger Review meetings.
- What we are looking for
- Experience of anti-social behaviour case management and multi-agency collaboration.
- Experience of working in a customer focussed role with proven ability to deal with conflict and difficult conversations
- Knowledge of Housing regulatory standards, relevant policies and procedures and updated knowledge of Housing legislation, anti-social behaviour and domestic abuse.
- Understanding and managing safeguarding and vulnerable customers.
- Proven experience of applying The Anti-Social Behaviour, Crime and Policing Act 2014 and representing organisations in Court.
Please note the office expectancy of this role is as follows: You will be required in the office full time for a period of training before moving to hybrid working where you will be required a minimum of 2 days a week at the office or onsite, this may vary, as per business need.
The salary for this post will be £37, 270.80 Per Annum.
- Learning and development opportunities
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- Volunteering programme
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need.
We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date.
We encourage early applications to avoid disappointment.
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Anti Social Behaviour and Intervention Officer in Chelmsford employer: Delta Housing
Delta Housing is an excellent employer that prioritises employee growth and development, offering a supportive work culture where collaboration thrives. With a hybrid work model and generous benefits including a healthcare cash plan and 25 days of annual leave, employees enjoy a balanced work-life experience in the vibrant city of Chelmsford, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Anti Social Behaviour and Intervention Officer in Chelmsford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Delta Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Delta Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Delta Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Delta Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Anti Social Behaviour and Intervention Officer in Chelmsford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Delta Housing:Before hitting send, make sure to tailor your application specifically to Delta Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Delta Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
