At a Glance
- Tasks: Lead and develop a vibrant Leisure Club, enhancing member experiences and driving performance.
- Company: Join Delta Hotels by Marriott Swindon, a dynamic and supportive workplace.
- Benefits: Enjoy competitive pay, career growth, and the chance to make a real impact.
- Other info: Be part of a passionate team dedicated to delivering exceptional service.
- Why this job: Shape the future of leisure while working in a fun, engaging environment.
- Qualifications: Experience in leisure management and strong leadership skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Are you an experienced leisure professional with a passion for creating an outstanding member and guest experience? Delta Hotels by Marriott Swindon is looking for a motivated and commercially minded Leisure Club Manager to lead the day-to-day operation and continued development of our Leisure Club.
This is a varied management role with responsibility for the performance of the club, including membership growth and retention, revenue and profitability, team development, operational standards and health & safety.
Your key responsibilities will include:
- Leading, motivating and developing the Leisure team
- Driving membership sales, retention and overall club performance
- Developing initiatives to grow revenue, profitability and member engagement
- Managing departmental budgets, labour costs, forecasting and stock control
- Creating and delivering local marketing and membership activities
- Monitoring KPIs and using member and guest feedback to continuously improve the club
- Ensuring consistently high standards of cleanliness, presentation and customer service
- Working closely with the hotel management and maintenance teams to ensure facilities and equipment are maintained effectively
- Ensuring compliance with Marriott brand standards and hotel procedures
- Overseeing leisure-related health & safety requirements, including risk assessments, COSHH, pool water testing, safety checks, emergency procedures and pool plant operations
- Acting as the hotel's Health & Safety Champion, supporting the wider hotel with compliance and coordinating regular Health & Safety meetings
We are looking for someone who is confident taking ownership of a busy leisure operation and who enjoys balancing people leadership with commercial and operational responsibilities. You will ideally have:
- Previous experience within a leisure, health club, fitness or similar environment
- Experience leading or supervising a team
- Strong communication and interpersonal skills
- A proactive, reliable and organised approach
- A strong focus on customer service and member experience
- Commercial awareness with an interest in sales, marketing and membership growth
- Confidence working independently as well as collaboratively with the wider hotel team
- A good understanding of health & safety within a leisure environment
- A good standard of written and spoken English
This is an excellent opportunity to take ownership of an established Leisure Club while being part of the wider management team at Delta Hotels by Marriott Swindon. You'll have the opportunity to make a genuine impact on the club's performance, develop your team and help shape the experience we provide to both our members and hotel guests. If you're passionate about leisure, people and delivering great experiences, we'd love to hear from you. Apply today to join the team at Delta Hotels by Marriott Swindon.
Leisure Club Manager in Swindon employer: Delta Hotels
Delta Hotels by Marriott Swindon is an exceptional employer that fosters a vibrant work culture focused on teamwork, personal development, and outstanding customer service. As a Leisure Club Manager, you will enjoy the opportunity to lead a dedicated team while driving membership growth and enhancing guest experiences in a supportive environment. With a commitment to employee growth and a strong emphasis on health and safety, this role offers a rewarding career path in a well-respected hotel brand.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Manager in Swindon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delta Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Delta Hotels
Don't be shy about reaching out to Delta Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Club Manager in Swindon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delta Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Delta Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
