This position is for a Casual Conferencing and Banqueting Associate based at The Marriott Worsley Park Hotel and Country Club M28 2QT.
Specific job duties include;
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting
- Assist other employees to ensure proper coverage and prompt guest service.
- Comply with quality assurance expectations and standards.
- Follow appropriate procedures for serving alcohol
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silverware, ensuring all supplies meet quality standards.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared according to department standards
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
- Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, and equipment according to company standards.
- Respond to and try to fulfil any special banquet event arrangements requested by guest.
- Replenish buffet items to ensure consistency and freshness in presentation from opening to closing
- Follow up on special banquet event arrangements requested by guest to ensure compliance.
- Process all payment methods in accordance with Accounting procedures and policies.
Casual Conference & Events Worker in Manchester employer: Delta Hotels
Marriott is an exceptional employer that prioritises the holistic wellbeing of its associates while fostering a culture of respect and kindness. With competitive salaries, comprehensive benefits including free meals on duty, a professional uniform, and extensive career development opportunities, employees are empowered to thrive in a dynamic hospitality environment. Join us at one of the world's leading hotel brands, where your growth and success are our top priorities.
