At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage service.
- Company: Join one of the world's leading hotel brands with a focus on hospitality.
- Benefits: Enjoy free meals, discounts, career development, and a supportive work environment.
- Other info: Flexible working hours with opportunities for internal transfers.
- Why this job: Make memorable experiences for guests while growing your career in hospitality.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 20700 - 25300 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
The impact you’ll make: Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As our Food and Beverage Supervisor, you’ll lead the team in our Cast Iron Restaurant and Trophy Bar, you’ll make sure you and the team know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and want to come back for more.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
- Lead by example with a brilliant positive attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- The role of Food Service Supervisor is multi-functional, which is based across all venue and types of service delivery in the hotel.
- A Food Service Supervisor will multitask between undertaking and supervising floor service, bartending, barista, hosting, banqueting service and banqueting rooms setups on any given day and in any outlet as required and as directed by supervisors or managers.
- You must adhere to and supervise the adherence by others to all guidelines provided in relation to cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company guidelines.
- In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness.
- As a Food Service Supervisor, your role will also include assisting management and your fellow supervisors & associates with answering guest enquiries for reservations, taking and positively converting groups enquiries and any additional sales/revenue generating activities and general administration to ensure the effective running of the F&B department.
- As Food Service Supervisor, your role will also include creating a harmonious relationship with the culinary and back of house teams and assisting them where necessary in order to ensure that we are exceeding guest expectations with every visit.
- You’re expected to maintain the cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you! Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Food Services Supervisor in Chepstow employer: Delta Hotels
Marriott is an exceptional employer that prioritises the holistic wellbeing of its associates while fostering a culture of respect and kindness. With competitive salaries, comprehensive benefits including free meals on duty, a professional uniform, and extensive career development opportunities, employees are empowered to thrive in a dynamic hospitality environment. Join us at one of the world's leading hotel brands, where your growth and success are our top priorities.
StudySmarter Expert Advice🤫
We think this is how you could land Food Services Supervisor in Chepstow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delta Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Delta Hotels
Don't be shy about reaching out to Delta Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Services Supervisor in Chepstow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delta Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Delta Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
