At a Glance
- Tasks: Lead revenue strategy across multiple resort hotels and drive total revenue performance.
- Company: Dynamic hotel management company with a focus on growth and innovation.
- Benefits: Competitive salary, career progression, and a supportive environment.
- Other info: Opportunity to work with high-value assets and collaborate with diverse teams.
- Why this job: Shape revenue strategies and make a real impact in a fast-growing portfolio.
- Qualifications: Experience in hotel revenue management and strong analytical skills.
The predicted salary is between 59400 - 72600 £ per year.
About the Role
We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels.
This is not a rooms-only role.
You will be responsible for driving total revenue performance across
- Rooms (occupancy, ADR, Rev PAR)
- Golf (green fees, memberships, societies)
- Leisure & Spa
- Food & Beverage
- Meetings & Events
Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value.
Key Responsibilities
- Total Revenue Strategy
- Develop and execute integrated revenue strategies across multiple resort properties
- Drive performance across all revenue streams, not just rooms
- Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions
- Pricing, Distribution & Inventory
- Manage daily rate strategy and inventory controls across all channels
• Optimise channel mix with clear focus on
- Direct bookings and value-add strategies
- Controlled OTA contribution
- Corporate, leisure, and group segments
- Ensure rate parity and distribution efficiency across all platforms
- Resort-Specific Revenue Optimisation
• Support pricing strategies for
- Golf memberships and society business
- Spa and leisure utilisation
- Meetings, events, and function space
- Identify opportunities to package and upsell across departments to drive total spend per guest
- Forecasting & Reporting
- Produce accurate weekly and monthly forecasts, budgets, and pace analysis
- Lead revenue meetings with clear, actionable insights
• Track and drive performance against key metrics
- Rev PAR, ADR, Occupancy
- TRev PAR and total revenue flow-through
- Provide clear recommendations to improve performance, not just report on it
- Collaboration & Leadership
- Work closely with Sales, Marketing, and Operations teams to ensure alignment
- Support General Managers in understanding and executing revenue strategy
- Act as the commercial lead across the portfolio, challenging assumptions and driving accountability
- Systems & Data Integrity
- Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)
- Maintain clean, reliable data to support decision-making
- Continuously review and improve processes and reporting
- What We’re Looking For
- Proven experience in hotel revenue management, ideally across multiple properties
- Strong understanding of resort or full-service hotel operations
- Demonstrable track record of improving Rev PAR, ADR, and total revenue performance
- Highly analytical with the ability to turn data into clear, commercial action
- Experience with revenue systems, Excel, and distribution platforms
- Strong stakeholder management skills with the confidence to challenge and influence
Desirable
- Experience with golf, spa, or membership-based revenue streams
- Experience working with major brands (e. g. Marriott International, IHG Hotels & Resorts, Accor)
- Familiarity with branded systems and reporting tools
- Experience in a cluster or regional role
- What You’ll Bring
- A commercial mindset first, analytical second
- The ability to manage complexity across multiple revenue streams
- Confidence to challenge underperformance and drive change
- Strong attention to detail with a focus on execution
- Pace, ownership, and accountability
What We Offer
- Competitive salary
- Opportunity to shape revenue strategy across a growing resort portfolio
- Exposure to complex, high-value assets
- Career progression within a fast-growing hotel management company
- Supportive but performance-driven environment
If you are a commercially focused revenue leader ready to move beyond rooms revenue and take ownership of total resort performance, we want to hear from you.
Cluster Revenue Manager in Chepstow employer: Delta Hotels
Marriott is an exceptional employer that prioritises the holistic wellbeing of its associates while fostering a culture of respect and kindness. With competitive salaries, comprehensive benefits including free meals on duty, a professional uniform, and extensive career development opportunities, employees are empowered to thrive in a dynamic hospitality environment. Join us at one of the world's leading hotel brands, where your growth and success are our top priorities.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Revenue Manager in Chepstow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delta Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Delta Hotels
Don't be shy about reaching out to Delta Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Revenue Manager in Chepstow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delta Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Delta Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
