Bar Supervisor in Chepstow

Chepstow Full-Time No working from home possible

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Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Free Meals on Duty: Enjoy complimentary meals while at work.
Uniform Provided: A professional uniform is supplied for all employees.
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
Pension Scheme: Participation in The People’s Pension.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

To assist manager in writing annual departmental business plan
To maximise inter departmental relationships
To motivate, coach and train associates within all aspects of the operation
To assist in the recruitment and selection of the bar team
To ensure all associates receive mandatory training on departmental induction, New Hire, Passports, DDA, H&S, and In the Beginning
To maximise usage of associates between the Bar and Restaurant
To ensure level of service is consistent with hotel and company standards to exceed guest expectations
To ensure the Marriott brand standards are met and maintained and action where necessary
To oversee the departmental H&S file and brand standard files
To ensure weekly payroll and revenue forecast is completed
To take action on all areas of underperformance
To ensure all liquor controls are in place and co ordinate weekly key lines and monthly stock takes
Organise and run monthly departmental meetings and communicate minutes to relevant parties
To ensure all associates adhere to the Marriott 6 principles of hospitality at all times
To ensure departmental and company procedures are adhered to at all times
To ensure that all monies are held in a proper manner, recorded and locked away in accordance with company standards

Safety and Company Policies:

Follow all company and safety and security policies and procedures.
Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience in a supervisory customer service role.

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!