At a Glance
- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food.
- Company: Join one of the world's leading hotel brands with a focus on hospitality.
- Benefits: Enjoy free meals, discounts, career development, and a supportive work environment.
- Other info: Great opportunities for career advancement within Marriott's global network.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: Customer service experience is preferred, but enthusiasm and a positive attitude matter most.
The predicted salary is between 10 - 12 £ per hour.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Casual F&B Assistant in Bexleyheath employer: Delta Hotels
Join Marriott, a leading hotel brand that prioritises exceptional hospitality and employee wellbeing. With a strong focus on career development, our dynamic work culture fosters respect and kindness, ensuring you feel valued and supported. Enjoy competitive salaries, free meals on duty, and access to global discounts while working in a vibrant environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Casual F&B Assistant in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research the company and its values, especially around hospitality and guest experience. Prepare some examples of how you've delivered great service in the past to impress them.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for hospitality shines through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can keep you top of mind. It shows you're genuinely interested in joining their team.
We think you need these skills to ace Casual F&B Assistant in Bexleyheath
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality shine through in your application. Share why you love delivering exceptional service and how you can contribute to creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the role of Casual F&B Assistant. Highlight any relevant experience in customer service and be specific about your skills that align with the responsibilities mentioned in the job description.
Craft a Personal Cover Letter:A personal touch goes a long way! Write a cover letter that reflects your personality and explains why you want to join our dynamic team. Mention any specific aspects of our culture that resonate with you.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Delta Hotels
✨Know the Company
Before your interview, take some time to research the hotel brand and its values. Understanding their commitment to exceptional hospitality will help you align your answers with what they’re looking for. Plus, it shows genuine interest!
✨Showcase Your Customer Service Skills
As a Casual F&B Assistant, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a complaint effectively. This will demonstrate your capability in a real-world context.
✨Practice Common Interview Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it’s a casual role, first impressions matter! Dress smartly and professionally for your interview. It reflects your respect for the opportunity and sets a positive tone right from the start.
